The Joint Chiropractic logo

Front Desk Coordinator - Savannah, GA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Weekend Shifts
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Benefits

opportunities for growth
full-time employment
Supportive company culture
Skill development
Health Insurance
Paid Time Off

Job Description

The Joint Chiropractic is a pioneering healthcare company committed to making chiropractic care accessible, affordable, and convenient for everyone. Established as the largest operator, manager, and franchisor of chiropractic clinics in the United States, The Joint Chiropractic has revolutionized how wellness care is delivered by operating nearly 1,000 locations nationwide, providing over 12 million patient visits annually. Recognized by reputable outlets such as Forbes, Fortune, and Franchise Times, the company is at the forefront of creating a movement to enhance health and well-being through high-quality, affordable chiropractic services set in user-friendly retail environments. The organization’s commitment to removing barriers to care empowers patients to prioritize their health without the complications typically associated with traditional healthcare models. It operates under a franchise business model, meaning employees work with independent franchise owners who manage local clinic operations, including employment terms, wages, and benefits, allowing flexibility and localized autonomy while maintaining corporate brand standards.

The available role of Front Desk Coordinator is a full-time position located in Savannah, GA. This customer-focused role is integral to the smooth operation and success of the local clinic, emphasizing patient experience, clinic growth, and front office efficiency. With an hourly wage starting at $16.50, influenced by experience and qualifications, this role offers a stable career opportunity with room for professional advancement within a fast-paced and rewarding healthcare retail setting. As a Front Desk Coordinator for The Joint Chiropractic, you will serve as the welcoming face of the clinic, greeting patients and ensuring they feel comfortable and valued from the moment they arrive. Your responsibilities will range from managing patient check-ins, scheduling appointments, handling inquiries, to promoting and selling wellness membership packages that support the clinic’s financial and community health goals.

This role requires a proactive and motivated individual who thrives in a sales-driven environment and possesses excellent multitasking capabilities. The candidate should bring proven customer service experience, strong communication skills, and confidence to engage positively with both patients and team members. Your efforts directly contribute to patient retention and clinic growth, fostering long-term relationships through community outreach and effective utilization of point-of-sale software to maintain accurate and current patient records. Additionally, you will collaborate closely with chiropractors and fellow team members to ensure a positive and professional atmosphere that encourages patients’ continued wellness journeys.

By joining The Joint Chiropractic, you are contributing to a larger mission of revolutionizing healthcare accessibility and improving the quality of life for countless individuals. The company culture underscores values such as trust, respect, accountability, integrity, and excellence, framing every decision made at all levels of the organization. This is more than just a job; it is an opportunity to be part of an innovative, values-driven healthcare movement offering career stability, skill development, and meaningful impact on community health outcomes. Whether you aspire to grow within the healthcare industry or seek a dynamic workplace that combines health advocacy with retail service expertise, this position offers abundant pathways for growth and professional fulfillment.

Job Requirements

  • High school diploma or equivalent
  • Minimum one year of customer service experience preferred
  • Strong phone and computer skills
  • Ability to multitask in a fast-paced environment
  • Energetic and motivated with a positive attitude
  • Must be able to stand or sit for long periods
  • Ability to lift up to 50 pounds
  • Availability to work a minimum of four days per week including at least one weekend day

Job Qualifications

  • High school diploma or equivalent
  • Minimum one year of customer service and sales experience preferred
  • Strong phone computer and multitasking skills
  • Energetic motivated and confident in a goal-driven environment
  • Positive attitude with a team-oriented mindset
  • Office management or marketing experience is a plus

Job Duties

  • Greet and check in patients providing a friendly and professional first impression
  • Manage the flow of patients through the clinic in a timely organized manner
  • Present and sell wellness plans and membership packages confidently and accurately
  • Support the clinic’s sales goals by converting new and returning patients into members
  • Answer phone calls and assist with appointment scheduling and patient inquiries
  • Re-engage inactive members and maintain up-to-date patient records using POS software
  • Assist with clinic marketing efforts and community outreach
  • Maintain a clean organized front desk and clinic environment
  • Collaborate with team members and chiropractors to ensure a positive patient experience

Job Criteria

Experience

Mid Level (3-7 years)


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