Job Overview
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible schedule
Professional development opportunities
Job Description
Fresenius Medical Care is a globally recognized healthcare company specializing in providing innovative dialysis products and services. Known for its commitment to high-quality patient care and advanced medical technologies, the company operates various healthcare facilities including surgery centers, dialysis clinics, and outpatient services. Fresenius Medical Care strives to deliver exceptional healthcare experiences while ensuring compliance with regulatory standards and promoting a safe and drug-free workplace environment. The organization values diversity and is an Equal Opportunity Employer supporting individuals with disabilities and veterans.
This opportunity is for a Per Diem Front Desk Coordinator at the Fresenius Medical Care Surgery Center located in Reno, NV. This center operates Monday through Friday from 7:30 am to 4:00 pm. The position offers flexible scheduling on an as-needed basis to support the center's daily operations during business hours. As the Patient Services Coordinator, you will be at the forefront of patient interaction, ensuring smooth scheduling, accurate medical record management, and effective communication with patients, physicians, and insurance providers. The role requires a high level of professionalism, coordination, and the ability to multitask in a fast-paced medical environment.
In this role, you will be responsible for scheduling all patient appointments and managing cancellations or additions with efficiency and attention to detail. You will facilitate the admission process by greeting patients and visitors, verifying insurance information, and assembling medical records confidentially and accurately. This position also involves performing insurance verification, prior authorization tasks, and assisting with patient transportation according to company policy. Another vital aspect is ensuring all documentation is completed with appropriate signatures and scanned within required timeframes, maintaining compliance with internal policies and procedures.
The Front Desk Coordinator plays an integral part in revenue cycle management by completing the front-end billing registration process and communicating pertinent procedural and insurance changes to all relevant parties. Additionally, responsibilities include managing supplies and office inventory, coordinating medical record handling in line with policy, and providing information for research projects as needed. The work environment is characteristic of a healthcare facility with controlled air temperature, moderate noise levels, and some exposure to infectious materials, necessitating adherence to health and safety standards.
This position does not require direct supervision and favors candidates with a High School Diploma or an equivalent combination of education and experience. An Associate Degree or higher is preferred, along with 1 to 2 years of related experience in a medical setting, particularly with insurance billing. Strong computer skills including proficiency with Microsoft Office, excellent verbal and written communication, and the ability to manage multiple tasks simultaneously are essential for success. Adaptability to healthcare software applications and a commitment to maintaining a drug-free workplace are mandatory. This role is vital in enhancing patient service quality and operational efficiency at the surgery center, reflecting Fresenius Medical Care's standards of excellence in patient care and facility management.
This opportunity is for a Per Diem Front Desk Coordinator at the Fresenius Medical Care Surgery Center located in Reno, NV. This center operates Monday through Friday from 7:30 am to 4:00 pm. The position offers flexible scheduling on an as-needed basis to support the center's daily operations during business hours. As the Patient Services Coordinator, you will be at the forefront of patient interaction, ensuring smooth scheduling, accurate medical record management, and effective communication with patients, physicians, and insurance providers. The role requires a high level of professionalism, coordination, and the ability to multitask in a fast-paced medical environment.
In this role, you will be responsible for scheduling all patient appointments and managing cancellations or additions with efficiency and attention to detail. You will facilitate the admission process by greeting patients and visitors, verifying insurance information, and assembling medical records confidentially and accurately. This position also involves performing insurance verification, prior authorization tasks, and assisting with patient transportation according to company policy. Another vital aspect is ensuring all documentation is completed with appropriate signatures and scanned within required timeframes, maintaining compliance with internal policies and procedures.
The Front Desk Coordinator plays an integral part in revenue cycle management by completing the front-end billing registration process and communicating pertinent procedural and insurance changes to all relevant parties. Additionally, responsibilities include managing supplies and office inventory, coordinating medical record handling in line with policy, and providing information for research projects as needed. The work environment is characteristic of a healthcare facility with controlled air temperature, moderate noise levels, and some exposure to infectious materials, necessitating adherence to health and safety standards.
This position does not require direct supervision and favors candidates with a High School Diploma or an equivalent combination of education and experience. An Associate Degree or higher is preferred, along with 1 to 2 years of related experience in a medical setting, particularly with insurance billing. Strong computer skills including proficiency with Microsoft Office, excellent verbal and written communication, and the ability to manage multiple tasks simultaneously are essential for success. Adaptability to healthcare software applications and a commitment to maintaining a drug-free workplace are mandatory. This role is vital in enhancing patient service quality and operational efficiency at the surgery center, reflecting Fresenius Medical Care's standards of excellence in patient care and facility management.
Job Requirements
- High school diploma or equivalent combination of education and experience
- 1-2 years related experience preferably in a medical setting with insurance billing
- Proficient in computers and Microsoft Office software
- Excellent verbal and written communication skills
- Ability to multitask effectively
- Adaptability to healthcare software applications
Job Qualifications
- High school diploma or equivalent combination of education and experience
- Associate degree or higher preferred
- 1-2 years related experience preferably in a medical setting with insurance billing
- Proficient in computers and Microsoft Office software
- Excellent verbal and written communication skills
- Ability to multitask effectively
- Adaptability to healthcare software applications
Job Duties
- Schedule and input all appointments scheduling module in a timely and efficient manner
- Assure all pre-procedure/preoperative activities are scheduled or completed
- Manage patient cancellations center cancellations and additions to schedule according to center scheduling parameters
- Print patient schedule and pull patient charts daily
- Facilitate admission process by greeting patients and visitors and obtaining patient identification and insurance information
- Assemble file and maintain patient medical records and financial records confidentially
- Complete front-end billing registration ensuring all information is entered into the computer registration module
- Perform insurance verification and complete prior authorizations or actions required by payors
- Assist with patient transportation if patient qualifies per company policy
- Ensure appropriate signatures on all necessary chart and admissions data
- Ensure accuracy when scanning and filing documents within 24 hours of visit completion
- Communicate changes about procedure and insurance to internal parties and patient record immediately
- Perform daily encounter checks to assure reporting accuracy
- Coordinate collection processing maintenance storage retrieval documentation and distribution of medical records per policy
- Document logs of medical record release
- Provide information to parties engaged in research or study projects involving patient care
- Oversee materials going in and out of office including inventory shipments and deliveries
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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