Front desk Coordinator immediate opening

Our organization is a dedicated non-profit based in Cincinnati, Ohio, committed to making a positive impact within the community we serve. We strive to provide exceptional service and support through various programs and initiatives designed to improve the lives of those in our area. As a vital part of our mission, we place great importance on maintaining an efficient and welcoming environment for our clients, supporters, and partners. Our front office plays a crucial role in facilitating smooth communication and operational flow, ensuring every visitor and caller is greeted and assisted with professionalism and care.

We are currently seeking a skilled Front Desk Coordinator to join us on a contract basis, bringing their expertise in reception and administrative support to enhance our front office operations. This position is essential in serving as the first point of contact for anyone engaging with our organization. The successful candidate will manage incoming calls, greet visitors in a courteous and friendly manner, and help maintain organized workflows that support the broader administrative functions of the office. The ideal applicant will possess a detail-oriented mindset, strong clerical skills, and the ability to multitask efficiently while maintaining a positive and professional attitude at all times.

In this role, you will be responsible for welcoming visitors and directing them to the appropriate departments, ensuring a seamless and pleasant front office experience. Answering and routing calls promptly with accuracy will be a daily task, along with managing mail and package distribution to facilitate effective communication throughout the organization. This position also involves overseeing mailroom activities and preparing badges or access passes as needed. You will document and communicate any customer concerns or complaints, supporting timely resolution and follow-up by the relevant teams. Additional duties include filing, data entry, and assisting with special projects and other administrative tasks as needed to support departmental goals.

Working as a Front Desk Coordinator in our non-profit offers the chance to contribute meaningfully to an organization that values community impact and operational excellence. This contract role provides an engaging work environment where your contributions directly affect daily operations and the overall visitor experience. Candidates with prior reception experience, excellent communication skills, and a proactive approach to office management will find this role both rewarding and dynamic. Join us and be part of a team dedicated to creating positive change, while developing your career in a supportive and mission-driven workplace.