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Front Desk Coordinator I

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off
Paid holidays
Discounts on braces and clear aligners

Job Description

Smile Doctors is a nationally recognized Orthodontic Support Organization dedicated to transforming smiles and lives by partnering with local orthodontic practices across the United States. Known for its people-first culture, Smile Doctors fosters a passionate and caring environment where Team Members are encouraged to develop meaningful and supportive relationships with each other and with patients. The organization emphasizes individuality and celebrates the unique talents and strengths each person brings to the team. With a commitment to nurturing these abilities, Smile Doctors invests in the growth and success of its employees not only within the company but also in their broader... Show More

Job Requirements

  • High school diploma or equivalent
  • one year of administrative experience preferred
  • ability to communicate effectively verbally and in writing
  • ability to listen and understand information verbally and in writing
  • bilingual a plus but not required

Job Qualifications

  • High school diploma or equivalent
  • one year of administrative experience preferred
  • ability to communicate effectively verbally and in writing
  • ability to listen and understand information verbally and in writing
  • bilingual a plus but not required

Job Duties

  • Greets and receives customers, determines nature of visit, and notifies appropriate team member(s)
  • performs various administrative duties
  • welcomes visitors to the practice and provides information about clinic features
  • answers, screens, and routes incoming calls and takes messages as needed
  • checks-in and collects general information from patients on their first visit
  • verifies insurance information
  • notifies clinicians of patient arrival and readiness
  • makes appointments for returning patients as necessary
  • prints/reprints appointment reminders and school/work excuses
  • may make changes to the patient schedule as necessary
  • coordinates payment arrangements or account resolution
  • receives, stores, and delivers shipments and mail
  • takes payments and posts to account
  • updates charts and patient information
  • drives internal marketing initiatives and fosters participation from everyone

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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