Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Employer-paid life insurance
Paid Time Off
401(k) retirement plan
Employee assistance program
Pet care discount program
Paid holidays
ongoing education and training
competitive compensation
Job Description
RestorixHealth is a leading healthcare organization focused on providing specialized wound care and amputation prevention services. With a mission to restore health and improve the quality of life for patients with wounds, RestorixHealth operates state-of-the-art wound care facilities designed to offer comprehensive medical care tailored to meet the unique needs of each patient. The company is committed to enhancing access to care and ensuring that patients receive the highest quality treatment possible. Renowned for its innovative approach and patient-centered philosophy, RestorixHealth is a leader in wound healing medical services, combining advanced medical technologies with compassionate care.
The opportunity at RestorixHealth is for a Front Desk Medical Coordinator, a vital role in ensuring smooth operational flow and exceptional patient service in their wound care facilities. This position is suited for individuals who are customer service driven, tech-savvy, and highly organized. The Front Desk Medical Coordinator will have multifaceted responsibilities, including scheduling patient appointments, verifying insurance benefits, obtaining necessary pre-certifications, entering charges accurately, and performing daily reconciliations. The role also involves facilitating communication between patients and medical staff while managing administrative tasks that support clinical operations.
Successful candidates typically have prior experience in medical coding, billing, or pre-certification, demonstrating familiarity with healthcare insurance processes and billing software. Working independently and collaboratively within a team setting is essential, along with being self-motivated and adaptable. RestorixHealth provides ongoing training and continuous coaching to equip employees with the necessary tools and skills required for success.
This role is not just a job but a career path offering the possibility of growth and development within the company. Employees at RestorixHealth benefit from a positive work environment that encourages professional advancement both laterally and vertically. With a Monday through Friday schedule and no weekend shifts, the position offers a work-life balance conducive to long-term career sustainability. The company also fosters a diverse and inclusive workplace, committed to equal opportunity employment irrespective of race, gender, age, or other characteristics.
Overall, the Front Desk Medical Coordinator position at RestorixHealth is an exciting opportunity for healthcare professionals dedicated to impacting patient care positively while developing their careers in a supportive and innovative healthcare setting.
The opportunity at RestorixHealth is for a Front Desk Medical Coordinator, a vital role in ensuring smooth operational flow and exceptional patient service in their wound care facilities. This position is suited for individuals who are customer service driven, tech-savvy, and highly organized. The Front Desk Medical Coordinator will have multifaceted responsibilities, including scheduling patient appointments, verifying insurance benefits, obtaining necessary pre-certifications, entering charges accurately, and performing daily reconciliations. The role also involves facilitating communication between patients and medical staff while managing administrative tasks that support clinical operations.
Successful candidates typically have prior experience in medical coding, billing, or pre-certification, demonstrating familiarity with healthcare insurance processes and billing software. Working independently and collaboratively within a team setting is essential, along with being self-motivated and adaptable. RestorixHealth provides ongoing training and continuous coaching to equip employees with the necessary tools and skills required for success.
This role is not just a job but a career path offering the possibility of growth and development within the company. Employees at RestorixHealth benefit from a positive work environment that encourages professional advancement both laterally and vertically. With a Monday through Friday schedule and no weekend shifts, the position offers a work-life balance conducive to long-term career sustainability. The company also fosters a diverse and inclusive workplace, committed to equal opportunity employment irrespective of race, gender, age, or other characteristics.
Overall, the Front Desk Medical Coordinator position at RestorixHealth is an exciting opportunity for healthcare professionals dedicated to impacting patient care positively while developing their careers in a supportive and innovative healthcare setting.
Job Requirements
- High school diploma or equivalent
- Previous experience in medical coding, billing and/or pre-certification preferred
- Proficiency with hospital software and EMR systems
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
Job Qualifications
- High school diploma or equivalent
- Experience in front desk role in a hospital outpatient or medical practice setting preferred
- Intermediate Microsoft Office skills (Word, Excel, Outlook)
- Exceptional customer service skills, able to promote a positive environment
- Ability to maintain confidentiality, per HIPAA regulations
Job Duties
- Schedule HBO Therapy or wound care visit, utilizing hospital software and RXH's EMR system
- Book appointments appropriately based on time, staffing, equipment and supplies
- Confirm all registration information with the patient and or responsible party
- Verify specific insurance benefits and obtain preauthorization for wound care procedures
- Provide patient visit charge information to billing/finance departments or enter directly into charge entry systems
- Perform daily patient schedule and charge entry reconciliations and account for all outstanding superbills
- Ensure patient satisfaction and provide professional patient and staff support
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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