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Front Desk Coordinator

Denton, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401k

Job Description

Texas Oral Surgery Group is a leading oral surgery practice located in Denton, Texas, renowned for delivering exceptional patient care with a commitment to superior service. With a remarkable 4.9-star rating on Google, the group exemplifies excellence in oral health services, focusing on patient comfort, safety, and satisfaction. As a dedicated medical practice, Texas Oral Surgery Group is committed to fostering a collaborative and supportive work environment that encourages personal and professional growth. The team is driven by core values such as teamwork, integrity, growth-mindedness, excellence, and respect, which form the foundation of their approach to patient care and employee engagement.

The Front Desk Coordinator role at Texas Oral Surgery Group presents an exciting opportunity for a motivated individual to join a high-performing team focused on providing "white gloves" treatment to patients. This position is essential to ensuring a seamless patient experience from the moment patients enter the clinic to the completion of their appointments. The Front Desk Coordinator serves as the first point of contact, offering warm greetings, efficient check-in processes, and meticulous management of patient records and insurance verification. This role requires both professionalism and empathy, as the coordinator will handle sensitive private information within a medical setting and maintain excellent communication with patients and various departments.

Operating from Monday to Friday with some travel involved on Tuesdays, the coordinator will thrive in a dynamic, fast-paced environment that values accuracy, discretion, and teamwork. This position offers a competitive pay rate along with a comprehensive benefits package consisting of health, dental, and vision insurance, paid time off, holiday pay, and a 401k retirement plan. Texas Oral Surgery Group is proud to be an Equal Opportunity Employer, welcoming candidates who are eager to contribute to a culture of excellence and compassionate care. Whether you are seeking to grow your career in the medical or dental field or looking to enhance your skills in patient coordination and office operations, this role provides a fulfilling path forward within a respected and caring practice.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a medical or dental office preferred
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality in handling patient information
  • Proficiency with computer software applications
  • Dependable and punctual
  • Ability to multitask and manage time effectively

Job Qualifications

  • Experience working in a medical or dental practice is preferred
  • Excellent communication skills
  • Professionalism and strong customer service ability
  • Highly collaborative and team-oriented
  • Ability to process information quickly and accurately
  • Willingness to learn new skills
  • Mature and dependable
  • Knowledge of computer software applications

Job Duties

  • Greet patients in a friendly and professional manner
  • Check in patients and process them through their appointments
  • Verify patient insurance and document information accurately
  • Communicate with other departments regarding patient accounts, concerns, or questions
  • Answer phone calls and direct call traffic as required
  • Review and update patient data to ensure accuracy
  • Prepare necessary information before patient appointments

Job Criteria

Experience

Mid Level (3-7 years)


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