Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $12.00
Benefits
bring your dog to work for free
employee discount on boarding
$250 bonus after 6 months in good standing
occasional sales commissions
free covered onsite parking
paid training at $9.00 per hour during probation
positive and pet-friendly work environment
Job Description
Dogtopia is a reputable and rapidly growing dog daycare and boarding company dedicated to providing exceptional care and a positive environment for dogs and their owners. Known for its commitment to safety, fun, and the overall well-being of dogs, Dogtopia offers a unique experience that combines play, socialization, and professional care. As a brand, Dogtopia has built a strong community-oriented culture where both customers and employees feel valued and supported. Their focus on quality customer service and innovative dog care solutions has made them a leader in the pet care industry. The establishment operates multiple locations with a team-oriented workplace... Show More
Job Requirements
- must love dogs
- ability to work flexible hours including weekends and holidays
- able to complete approximately 6 hours of self-paced online training prior to in-room training
- availability to work part-time
- willingness to follow company health and safety protocols
- ability to handle customer service issues professionally
- must be proactive and self-motivated
- able to multi-task and manage competing priorities effectively
Job Qualifications
- high school diploma or equivalent preferred
- at least one year of customer service experience preferred
- strong sales and customer service skills
- ability to work flexibly in a fast-paced environment
- excellent communication and interpersonal skills
- ability to work cohesively as part of a team
- emotional intelligence and a warm, enthusiastic personality
Job Duties
- greet and assist customers with a friendly and professional demeanor
- answer phones and respond to customer inquiries
- sell passes and memberships effectively to meet sales targets
- manage customer complaints with a positive and solution-oriented attitude
- complete onboarding and required training within the probationary period
- work flexible hours including weekends and holidays
- support team members in maintaining a fun and efficient workplace environment
Job Location
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