Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401k Retirement Plan
Paid Time Off
Birthday off with pay
uniform reimbursement
Paid holidays
Annual pay increases
discretionary quarterly bonuses
Employee assistance program
Service appreciation awards
Continuing education reimbursement
Staff appreciation events
Employee Discount Program

Job Description

OMSA (Oral and Maxillofacial Surgery Associates) is a respected and well-established group of oral and maxillofacial surgeons dedicated to providing top-tier surgical care to patients. Known for its commitment to excellence, the organization emphasizes a team-oriented culture and a supportive work environment where every employee is valued. OMSA operates multiple offices, including locations in Fort Wayne and Warsaw, providing comprehensive oral surgery services that enhance patients' health and quality of life. The company prioritizes outstanding patient care, innovative treatment, and a professional atmosphere for both patients and staff alike.

We are currently seeking a full-time Front Desk Coordinator to join our dynamic team. This role is essential in delivering an exceptional first impression for our patients and ensuring smooth and efficient office operations. The ideal candidate will possess a positive attitude, outstanding communication skills, a strong work ethic, and the ability to thrive in a fast-paced, multi-tasking environment without sacrificing attention to detail. Flexibility to travel between our Fort Wayne and Warsaw offices as needed is also important.

The Front Desk Coordinator will be the cornerstone of our patient experience, handling a variety of essential tasks including greeting and assisting patients, verifying and updating insurance information, collecting payments, and providing detailed knowledge and support regarding oral surgery practices. Beyond administrative duties, this position demands a genuine passion for patient care and the ability to collaborate effectively within a team setting. OMSA fosters a culture of energy, teamwork, accountability, and mission-driven work, with the ultimate goal of making a difference in the lives of our patients and community.

By becoming part of OMSA, employees join a family-like environment where their contributions are recognized and appreciated. The company offers a competitive compensation package alongside comprehensive benefits designed to support work-life balance and professional growth. The Front Desk Coordinator will play a vital role in maintaining the welcoming and efficient environment that OMSA prides itself on, ensuring that every patient interaction is handled with care, respect, and professionalism. This position is perfect for someone who is passionate about healthcare, enjoys working with people, and desires to be part of an energetic, positive workplace dedicated to outstanding patient outcomes.

Job Requirements

  • High school diploma or GED
  • previous work experience in an office setting
  • strong data entry and computer skills
  • excellent communication and interpersonal skills
  • ability to travel to other office locations as needed
  • positive attitude
  • team player
  • ability to multi-task and work in a fast-paced environment
  • attention to detail

Job Qualifications

  • High school diploma or GED
  • previous work experience in an office setting
  • strong data entry and computer skills
  • excellent communication and interpersonal skills
  • previous work experience in a medical/dental office preferred

Job Duties

  • Provide exceptional customer service
  • greet patients and confirm personal and medical information, verify insurance coverage and update as needed
  • collect payment for services and post to patient accounts
  • insure patient has all necessary post op information and supplies
  • open and distribute mail
  • pull files and x-rays for appointments
  • confirm patient appointments
  • answer questions and provide information requiring detailed knowledge of oral surgery practice
  • perform other various related office tasks as necessary

Job Criteria

Experience

Mid Level (3-7 years)


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