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Front Desk Coordinator

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.00 - $24.00
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Work Schedule

Flexible
Day Shifts
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Benefits

employee discount
flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

Bella Aesthetics is a prestigious, high-end medical aesthetics practice located in Cambridge, Massachusetts. Known for its commitment to clinical excellence and elevated client care, Bella Aesthetics offers a luxurious environment where beauty and results-driven treatments merge seamlessly. Specializing in advanced injectables, skin rejuvenation, IV therapy, and luxury facial experiences, this rapidly growing practice has established itself as a leader within the medical spa industry. With a focus on professionalism and outstanding service, Bella Aesthetics is dedicated to helping clients look and feel their best through a variety of cutting-edge aesthetic treatments and personalized care.

This position is perfect for individua... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2+ years of relevant experience in medical spa or related field
  • Strong organizational and multitasking skills
  • Excellent interpersonal and communication skills
  • Ability to work Thursday through Saturday
  • Experience with scheduling and payment software
  • Ability to maintain a polished and professional appearance

Job Qualifications

  • 1-2+ years in medical spa, dermatology, plastic surgery, or high-end client service
  • Strong sales and customer service background
  • Comfortable discussing pricing, packages, and closing sales
  • Excellent written and verbal communication
  • Proficient with Microsoft Office and scheduling systems
  • Experience with Boulevard, Vagaro, Mindbody, or similar software (preferred)
  • Experience with Alle, CareCredit, Cherry, or Aspire is a plus
  • Highly professional, well-groomed, and brand-aligned appearance

Job Duties

  • Warmly greet all clients and ensure a luxury experience from arrival to checkout
  • Check in and check out all clients with accurate payments and documentation
  • Answer phones, texts, and online inquiries with professionalism and warmth
  • Schedule, confirm, reschedule, and optimize provider calendars
  • Follow up with new leads, consult requests, and post-visit clients
  • Educate clients on treatments, packages, memberships, and promotions
  • Confidently present pricing, financing, and loyalty programs

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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