Front Desk Coordinator

Bella Aesthetics is a prestigious, high-end medical aesthetics practice located in Cambridge, Massachusetts. Known for its commitment to clinical excellence and elevated client care, Bella Aesthetics offers a luxurious environment where beauty and results-driven treatments merge seamlessly. Specializing in advanced injectables, skin rejuvenation, IV therapy, and luxury facial experiences, this rapidly growing practice has established itself as a leader within the medical spa industry. With a focus on professionalism and outstanding service, Bella Aesthetics is dedicated to helping clients look and feel their best through a variety of cutting-edge aesthetic treatments and personalized care.

This position is perfect for individuals passionate about beauty, aesthetics, and client engagement. The Front Desk Coordinator plays an essential role as the heartbeat of Bella Aesthetics, setting the tone for every client’s experience from the moment they enter until they leave. This role demands a polished, warm, highly organized, and sales-savvy individual who thrives in the fast-paced, luxury medical spa environment. The successful candidate will be personable and confident, capable of managing multiple responsibilities including client greetings, appointment scheduling, sales of treatments and memberships, and operational support to ensure smooth daily practice functions.

The Front Desk Coordinator will engage directly with clients by warmly greeting and facilitating their entire visit with professionalism and care. Strong communication skills are vital, as this role requires answering phones, texts, and online inquiries effectively while managing provider calendars and promoting products and services. Additionally, the coordinator will handle administrative tasks such as preparing schedules, maintaining records, reconciling payments, and supporting inventory management.

Emphasizing a positive team atmosphere, this role supports medical professionals including RNs, injectors, estheticians, and IV therapists to maintain seamless operations. Bella Aesthetics fosters a dynamic work environment where employees are encouraged to take initiative and grow through performance-based opportunities, all while enjoying competitive pay and comprehensive benefits. The part-time position offers a schedule from Thursday to Saturday, with compensation ranging between $18 and $24 per hour, supplemented by commission, bonuses, and employee perks like discounts on treatments and skincare products. Health, dental, vision insurance, paid time off, and 401(k) options further enhance this role’s appeal.

In summary, the Front Desk Coordinator at Bella Aesthetics is more than a receptionist; they are the face and voice of a luxury brand committed to exceptional client satisfaction and clinical results. This is an exciting opportunity for those invested in medical aesthetics and client-centered service excellence, who want to grow within a supportive, professional, and high-performance environment.