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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Parental leave
Vision Insurance
Job Description
The hiring establishment is a dynamic healthcare clinic dedicated to providing high-quality patient-centered medical services. As a well-established clinic, it focuses on ensuring a seamless and professional experience for all patients through efficient administrative and support functions. The clinic operates with a commitment to maintaining a clean, welcoming front office environment and emphasizes adherence to legal and ethical standards such as HIPAA, OSHA, and state regulations to protect patient privacy and promote a safe workplace.
The clinic is currently seeking a Receptionist and Patient Care Coordinator to join their team. Under the general direction of the clinic administrator, th... Show More
The clinic is currently seeking a Receptionist and Patient Care Coordinator to join their team. Under the general direction of the clinic administrator, th... Show More
Job Requirements
- Strong computer skills in Microsoft Outlook Word and Excel
- ability to work well under pressure
- excellent communication skills
- attention to detail
- ability to maintain confidentiality
- high school diploma or equivalent
- prior experience in a healthcare or medical office preferred
Job Qualifications
- High school diploma or equivalent
- experience in a medical office or healthcare setting preferred
- excellent telephone etiquette
- strong interpersonal and communication skills
- knowledge of patient billing procedures
- excellent verbal and written skills
- strong organizational skills
- proficiency in Microsoft Outlook Word and Excel
- ability to work under pressure and meet deadlines
- decision-making skills
- ability to maintain confidentiality
- ability to work independently and in a team environment
Job Duties
- Responds to patient inquiries questions and concerns regarding registration cost of treatment
- serves as the receptionist for the clinic’s main telephone lines
- serves as a liaison between medical and support staff for all patient issues including but not limited to patient check-in and out grievances
- provides general office support with a variety of administrative tasks
- performs various marketing duties to actively promote the clinic
- greets guests in a professional friendly and hospitable manner
- handles and directs incoming telephone calls in a polite friendly and timely manner
- ensures patient appointments are confirmed at least one day in advance and that the patient benefits coordinator billing company performs insurance verifications and prior authorizations
- reconciles daily receipts
- maintains and verifies EHR for accuracy of forms photos notes and etc
- maintains a clean and welcoming front office environment
- operates and maintains copiers fax machines scanners and office equipment
- organizes and maintains clinic forms office supplies and stockrooms
- checks patient billing for accuracy prior to payment of CPL bills
- ensures EHR accuracy by scanning files to correct patient account
- secures the building and follows opening and closing procedures
- coordinates onsite and offsite meetings
- maintains professional appearance and demeanor
- screens and sorts mail electronic mail and faxed communications
- organizes the clinic’s calendar
- ensures compliance with OSHA HIPAA HR policies and other regulations
- assists patients in completing electronic medical record forms
- sets up accounts and prepares medical records for new patients
- reviews patient account information
- provides patients with a summary of medical charges and collects payments
- posts charges and supports billing services
- emails or mails new patient packets
- coordinates patient flow and notifies back-office staff of patient arrival
- directs billing inquiries and coordinates with billing company
- schedules patient appointments for follow-up treatments
- maintains patient privacy and confidentiality
- acts as liaison between medical professionals clinic staff and patients
- manages correspondence between referring and clinic physicians
- updates patient fee schedules
- performs other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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