Front Desk Coordinator

The hiring establishment is a dynamic healthcare clinic dedicated to providing high-quality patient-centered medical services. As a well-established clinic, it focuses on ensuring a seamless and professional experience for all patients through efficient administrative and support functions. The clinic operates with a commitment to maintaining a clean, welcoming front office environment and emphasizes adherence to legal and ethical standards such as HIPAA, OSHA, and state regulations to protect patient privacy and promote a safe workplace.

The clinic is currently seeking a Receptionist and Patient Care Coordinator to join their team. Under the general direction of the clinic administrator, this vital role acts as the first point of contact for patients and serves as a liaison between medical and support staff. The Receptionist will be responsible for responding to patient inquiries, managing the clinic’s main telephone lines, and facilitating patient check-in and check-out processes. This role requires excellent organizational, interpersonal, and communication skills to handle a variety of administrative tasks and deliver exceptional patient services.

In addition to administrative duties, the role also involves important patient care coordination responsibilities, including assisting patients with form completion through the electronic medical records system, managing patient accounts, and supporting billing activities. This position plays a crucial role in ensuring accuracy in patient records, billing, appointments, and correspondence between referring and clinic physicians.

The Receptionist and Patient Care Coordinator must maintain professionalism and confidentiality at all times while creating a hospitable environment for patients and visitors. The ability to work well under pressure and handle multiple tasks efficiently is essential. The clinic offers a competitive hourly wage between $20.00 and $24.00 and is committed to providing benefits such as health, dental, and vision insurance, paid time off, parental leave, and a 401(k) plan. Candidates with a criminal record are encouraged to apply, reflecting the clinic’s commitment to equal opportunity employment.

This full-time, in-person position is an excellent opportunity for a motivated individual with strong computer skills, especially in Microsoft Outlook, Word, and Excel, who seeks to contribute meaningfully to patient care and clinic operations in a supportive and service-oriented environment. The role promises a blend of administrative challenges and direct patient interaction, making it an engaging and rewarding position within the healthcare field.