Front Desk Coordinator

Pacific North Wellness PLLC (The Joint Chiropractic) is a leading chiropractic care provider recognized across the United States for revolutionizing access to chiropractic care. Established as part of The Joint Corp., the company operates with a unique retail healthcare business model that offers quality chiropractic services in a convenient and affordable manner. This model eliminates the need for insurance, making it easy for millions of patients to access pain relief and ongoing wellness care. With over 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic has positioned itself as a top industry leader. The company has received numerous accolades including ranking number one on Forbes' 2022 America's Best Small Companies list and number three on Fortune's 100 Fastest-Growing Companies list. Additionally, it is consistently named in Franchise Times' "Top 400+ Franchises" and Entrepreneur's "Franchise 500®" list, underscoring its reputation as an innovative force where healthcare intersects with retail.

The Wellness Coordinator role at the Mill Creek clinic of Pacific North Wellness PLLC is a part-time opportunity designed for individuals passionate about health, wellness, and fostering positive experiences for others. This position offers a consistent Monday to Wednesday schedule with 25 to 30 hours per week, making it ideal for candidates looking for work-life balance alongside meaningful engagement. The core responsibility of the Wellness Coordinator is to create a welcoming and positive experience for every patient who walks through the door. Through patient education on care plans and membership options, the coordinator plays a pivotal role in guiding individuals towards the best wellness plans tailored to their unique needs. In addition, this position involves managing front desk operations including patient check-in, phone handling, and appointment scheduling. The Wellness Coordinator also supports local marketing efforts and events, contributing to community engagement and clinic growth.

Candidates for this role must be friendly, outgoing, and confident communicators with a strong ability to discuss services and recommend appropriate care options. Comfort with asking for patient commitment when suitable is essential, as is the ability to stay organized and multitask effectively in a fast-paced environment. The position requires a team-oriented mindset coupled with a positive attitude. While sales or customer service experience is preferred, the most important trait is a genuine enthusiasm for helping people and making a difference in their wellness journeys. Compensation for this role includes an hourly wage ranging from $18.00 to $20.00 per hour, plus potential bonus opportunities tied to individual and clinic performance. Benefits include 401(k) and paid time off, enhancing the overall employment package.

Joining Pacific North Wellness PLLC as a Wellness Coordinator means being part of a supportive, team-focused environment where the health and happiness of patients come first. This position offers an excellent opportunity to grow professionally within the health and wellness sector while delivering exceptional customer experience. If you enjoy building relationships and want to be part of a positive team dedicated to making a difference in people’s lives, this role provides the perfect platform to do so. Apply today to embark on a rewarding career helping others feel their best.