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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Vision Insurance
Job Description
HIDEF Physical Therapy is a leading physical therapy clinic located in Bellevue, Washington, dedicated to providing exceptional rehabilitative services to patients recovering from injury, surgery, or managing chronic pain. Known for its patient-centered approach and commitment to improving quality of life through physical therapy, the company thrives on a team-oriented environment where every employee plays a crucial role in delivering optimal care and support. HIDEF Physical Therapy emphasizes excellence, professionalism, and compassion, ensuring an outstanding experience for all patients and visitors. The clinic is well-equipped with modern facilities and staffed by highly skilled therapists and administrative personnel who cooperate to... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a medical office or physical therapy clinic preferred
- ability to multitask and manage time efficiently
- proficiency with Microsoft Office and G Suite
- knowledge of patient confidentiality regulations
- ability to use scheduling and patient management software
- strong communication and customer service skills
Job Qualifications
- High school diploma or equivalent
- previous experience in a medical office or physical therapy clinic preferred
- strong customer service and communication skills
- ability to multitask and manage time efficiently
- proficiency with Microsoft Office and G Suite
- knowledge of patient confidentiality regulations
- ability to use scheduling and patient management software
- detail-oriented and organized
- friendly and professional demeanor
Job Duties
- Greet patients and visitors in a prompt, courteous, and helpful manner
- schedule new referrals received by fax or telephone from patients, physician offices, or other sources
- collect patient payments
- maintain an orderly and organized front office workspace
- input patient information into computer systems, verify patient information and referrals, and provide appropriate paperwork to patients
- obtain benefit information and referrals/authorizations if necessary
- book, cancel, and reschedule patient appointments
- answer phones, transfer and/or direct calls during busy times
- act as liaison between patients and other staff
- relay phone messages from patients to therapists when applicable
- keep the waiting room neat and presentable at all times
- maintain excellent communication with physical therapists and patients regarding wait times or delays
- maintain patient confidentiality
- demonstrate proficiency with Microsoft Office and G Suite
Job Criteria
Experience
No experience required
Job Location
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