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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $40,000.00 - $50,000.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive compensation
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
supportive work environment
flexible schedule
Job Description
The ADA Forsyth Institute has a rich history dating back to its founding in 1910 as the Forsyth Dental Infirmary for Children, later known as the Forsyth Institute. Established to provide much-needed dental care to disadvantaged children in Boston, the institute has continuously evolved its mission to improve oral health worldwide. Recognizing that prevention of dental disease is paramount, the institute expanded its focus from providing care to include cutting-edge scientific research starting in 1915. Today, the ADA Forsyth Institute stands as a world leader in oral health research committed to advancing the dental profession through innovative basic and translational... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a dental or medical front office setting preferred
- strong communication skills
- excellent organizational abilities
- ability to multitask in a fast-paced environment
- proficiency with scheduling software and Microsoft Office
- team player with a focus on patient care
Job Qualifications
- Prior experience in a dental or medical front office setting
- strong communication and customer service skills
- excellent organizational skills and attention to detail
- ability to manage multiple tasks and work in a fast-paced environment
- proficiency with scheduling systems and Microsoft Office
- team-oriented mindset with a commitment to patient-centered care
Job Duties
- Greet and check in patients in a professional and friendly manner
- manage patient scheduling including appointments, confirmations, and follow-ups
- handle patient check-out including processing payments and providing visit summaries
- answer phones, respond to inquiries, and direct calls appropriately
- maintain accurate and up-to-date patient records in the system
- verify insurance information and assist with basic billing inquiries
- coordinate with clinical staff to ensure smooth patient flow
- support general front office operations and administrative tasks
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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