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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Professional work environment
Training and development opportunities
diversity and inclusion
employee recognition programs
Job Description
Stratton Amenities is a leading full-service concierge company specializing in luxury, hotel-style front desk services tailored specifically for upscale apartment complexes and condominium buildings. Committed to excellence, Stratton Amenities has built a reputation for delivering hospitable experiences not only to residents and guests but also to its associates and clients. By blending professionalism with a personal touch, the company aims to transform every interaction into a memorable engagement. Operating in the luxury residential housing sector, Stratton Amenities provides a crucial service that enhances the daily lives of residents by ensuring their needs are met promptly and with the highest level... Show More
Job Requirements
- Weekend and holiday availability
- excellent verbal and written communication skills
- excellent problem-solving skills
- takes pride and ownership in the position and property
- ability to listen and react quickly to residents' and guests' requests in a genuine manner
- have at least two years of hospitality experience
- possess amazing interpersonal skills and exceptional guest service abilities
- be organized, proactive, productive and self-motivated showing a positive attitude
- maintain a neat and professionally well-groomed appearance
- think clearly, quickly and efficiently and make concise decisions even under pressure
Job Qualifications
- Have at least two years of hospitality experience
- possess amazing interpersonal skills and exceptional guest service abilities
- excellent verbal and written communication skills
- excellent problem-solving skills
- be organized, proactive, productive and self-motivated showing a positive attitude
- maintain a neat and professionally well-groomed appearance
- think clearly, quickly and efficiently and make concise decisions even under pressure
Job Duties
- Greet and direct residents and visitors with a pleasant attitude
- exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
- cultivate and retain cohesive relationships with residents, vendors and contractors
- professional telephone etiquette and message delivery
- accurately log guest packages, ensure timely delivery and perform package inventory audits
- monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- walk the premises to ensure the highest standards are being met
- perform all other duties as assigned
- must be able to work flexible schedules including nights, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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