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Front Desk Concierge Weekends

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $14.00 - $18.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career development opportunities

Job Description

Touchmark at Coffee Creek is Central Oklahoma's leading full-service retirement community dedicated to enriching the lives of its residents and their families. The community prides itself on offering a blend of five-star hospitality, exceptional services, and extensive amenities designed specifically for actively aging adults. Touchmark strives to create a warm, welcoming, and supportive environment where residents can enjoy an active, fulfilling lifestyle while having access to top-tier healthcare and wellness programs. As part of a reputable and established organization, Touchmark at Coffee Creek values compassion, respect, and a commitment to excellence in customer service.

We are currently seeking a dedicated Front Desk Concierge - Receptionist to join our team on a part-time basis for Saturday and Sunday shifts. This crucial role serves as the first point of contact and is integral to providing an outstanding resident and guest experience. The Concierge - Receptionist will be responsible for warmly greeting visitors, answering and monitoring phone calls, and addressing the concerns of residents to ensure their well-being and satisfaction. In addition to serving as a helpful, friendly resource for residents, guests, and team members, the successful candidate will assist other departments as needed and perform regular rounds throughout the campus. This hands-on role requires an individual who can multitask efficiently, remain composed under pressure, and provide exemplary hospitality at all times.

This position offers a unique opportunity to work in a rewarding environment where daily interactions positively impact the lives of older adults. Candidates who are passionate about delivering high-quality customer service, possess a sincere interest in supporting the aging population, and thrive in a team-based setting will find this opportunity highly fulfilling. Touchmark values employees who are enthusiastic, possess a positive attitude, and are eager to contribute to a caring community atmosphere. Familiarity with security procedures and basic office software, as well as certification in CPR/First Aid, are beneficial for ensuring residents' safety and comfort. Join our team and become a vital part of an organization committed to enhancing the quality of life for seniors through genuine hospitality and attentive service.

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality
  • CPR or First Aid certification
  • understanding of security procedures
  • ability to multitask and manage phone and visitor interactions
  • proficiency with Microsoft Office and basic office equipment
  • excellent communication and interpersonal skills
  • ability to maintain patience and tact when dealing with residents, family members, and visitors

Job Qualifications

  • High school diploma or equivalent
  • experience in a customer service or hospitality position
  • understanding of security procedures
  • CPR and First Aid certification
  • positive and enthusiastic attitude
  • ability to handle multiple tasks simultaneously
  • working knowledge of Microsoft Office applications and basic office equipment
  • excellent interpersonal and communication skills

Job Duties

  • Warmly welcome and direct all incoming visitors and guests
  • answer and monitor phone calls promptly and professionally
  • respond to resident concerns with empathy and efficiency
  • provide support to other departments as needed
  • carry out regular rounds of the campus to ensure overall well-being of the community
  • maintain accurate records and handle basic administrative tasks
  • assist in maintaining security and safety by following established procedures

Job Criteria

Experience

Mid Level (3-7 years)


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