Front Desk Concierge - ROOST Detroit

Method Co. is a boutique hospitality company that specializes in developing, designing, and operating a diverse portfolio of hotels, restaurants, and apartment-style accommodations across the United States. With a commitment to creating culturally relevant and design-driven experiences, Method Co. prides itself on combining thoughtful service with elevated design and a strong sense of place. The company’s projects are known for their unique character, blending modern luxury with local influences to deliver memorable stays to guests. Method Co. embraces a philosophy that values innovation, attention to detail, and a welcoming atmosphere, making it a distinguished name in the hospitality industry.

One of Method Co.'s standout properties is ROOST Detroit, an apartment-style hotel situated within the iconic and beautifully restored Book Tower located in the vibrant heart of downtown Detroit. ROOST Detroit melds the comfort of contemporary residential living with the sophistication and service excellence of a boutique hotel. Each apartment-style unit boasts full kitchens, custom furnishings, curated artwork, and residential touches that make both long-term and short-term stays feel exceptionally comfortable and upscale. Beyond individual units, the property features thoughtfully designed shared spaces such as a lush lobby lounge, a library, and communal areas that reflect Method Co.'s signature emphasis on design-forward and culturally connected hospitality.

ROOST Detroit offers guests an intimate and immersive experience, perfectly situated near Detroit’s architectural landmarks, restaurants, retail shops, and nightlife, making it an ideal home base or stylish retreat for travelers. The hotel emphasizes craftsmanship, cultural context, and a warm ambience, ensuring that every guest encounter is personalized and welcoming.

The Front Desk Concierge position at ROOST Detroit is a vital role focused on enhancing the guest experience by providing excellent customer service and operational support. This position requires a highly reliable and adaptable individual who can manage various hospitality and administrative tasks with professionalism and grace. Serving as the first point of contact for guests, the Front Desk Concierge ensures the safety, comfort, and seamlessness of each guest’s visit. Responsibilities range from managing check-ins and check-outs to responding promptly to guest inquiries and coordinating with housekeeping and maintenance teams to uphold property standards. This role embodies the spirit of Method Co. by delivering attentive and thoughtful service while maintaining a polished and welcoming presence in a dynamic and design-driven environment. ROOST Detroit offers competitive hourly pay and opportunities for growth within Method Co.'s expanding hospitality group, along with comprehensive benefits that support employee well-being and satisfaction.