Front Desk Concierge (Part-Time/Weekends)

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $17.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

competitive hourly wage

flexible schedule

Opportunity to work in luxury residential environments

supportive team culture

opportunity to develop hospitality skills

Job Description

Stratton Amenities is a distinguished full-service concierge solution specializing in luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. The company is dedicated to creating the most hospitable experience for its associates, residents, and clients by delivering top-notch hospitality services that elevate residential living. As a leader in the industry, Stratton Amenities prides itself on its commitment to exceptional customer service and fostering a welcoming environment in luxury residential communities.

The role of a Part-time/Weekend Concierge Ambassador at Stratton Amenities encompasses providing outstanding service for residents and guests in luxury residential high-rises. This position is designed ... Show More

Job Requirements

Weekend and holiday availability
Have at least two years of hospitality experience
Excellent verbal and written communication skills
Excellent problem-solving skills
Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
Possess amazing interpersonal skills and exceptional guest service abilities
Be organized, proactive, productive and self-motivated showing a positive attitude
Maintain a neat and professionally well-groomed appearance
Think clearly, quickly and efficiently and make concise decisions even under pressure

Job Qualifications

Have at least two years of hospitality experience
Possess amazing interpersonal skills and exceptional guest service abilities
Excellent verbal and written communication skills
Excellent problem-solving skills
Be organized, proactive, productive and self-motivated showing a positive attitude
Maintain a neat and professionally well-groomed appearance

Job Duties

Greet and direct residents and visitors with a pleasant attitude
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
Cultivate and retain cohesive relationships with residents, vendors and contractors
Professional telephone etiquette and message delivery
Accurately log guest packages, ensure timely delivery and perform package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned
Must be able to work flexible schedules including nights, weekends and holidays

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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