Front Desk Concierge (Part-Time / Weekend)

Stratton Amenities is a premier full-service concierge company dedicated to providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our commitment is to create the most hospitable experience for our associates, residents, and clients through attentive, personalized service and seamless assistance with everyday needs. We pride ourselves on elevating the standard of living in luxury residential high-rises by ensuring that every interaction reflects professionalism, warmth, and efficiency. Our team is passionate about delivering exceptional hospitality and guest experiences that resonate with our valued residents and guests.

We are currently seeking engaging, energetic, friendly, and professional individuals to join our team as Part-time/Weekend Concierge Ambassadors. This role is ideal for candidates who possess a genuine passion for hospitality and thrive in dynamic environments where delivering outstanding customer service is paramount. The Concierge Ambassador will serve as the welcoming face for our residents and guests, offering a wide range of services that enhance their living experience and ensure their comfort and satisfaction. This position requires weekend and holiday availability, with flexible scheduling to meet the varying needs of luxury residential properties.

As a Concierge Ambassador at Stratton Amenities, you will be responsible for greeting and directing residents and visitors with a pleasant and professional demeanor, anticipating and exceeding their needs through attentive service and efficient problem solving. You will play an integral role in maintaining a safe and secure environment by monitoring lobby and surveillance cameras, patrolling the property, and promptly responding to requests or concerns. Building strong relationships with residents, vendors, and contractors will be essential, as will managing guest packages and ensuring their timely and accurate delivery.

The ideal candidate will have at least two years of experience in hospitality or upscale customer service, excellent communication skills, exceptional interpersonal abilities, and a keen sense of organization and self-motivation. Professional appearance and the ability to think clearly and act decisively under pressure are critical components of success in this role. This part-time position offers a unique opportunity to work within a luxury service environment, providing meaningful and rewarding experiences for residents and guests while developing valuable customer service and hospitality skills.