Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
Paid Time Off
Job Description
Stratton Amenities is a premier full-service concierge solution dedicated to providing luxury, hotel-style front desk concierge services exclusively for upscale apartments and condominium buildings. Specializing in creating an elevated residential experience, Stratton Amenities operates with a mission to deliver the highest standard of hospitality, fostering an inviting, comfortable, and seamless environment for residents, guests, associates, and clients. Recognized for its commitment to professionalism, impeccable service, and attention to detail, the company takes pride in enhancing the lifestyle and satisfaction of those who call these luxury residential properties home. With a focus on excellence, Stratton Amenities emphasizes the importance of hospitality, responsiveness, and genuine care in every interaction, helping to build strong community ties and ensuring that resident needs are met promptly and with warmth.
The role of Part-time/Weekend Concierge Ambassador at Stratton Amenities is ideal for dynamic, engaging, and professional individuals who are passionate about providing superior hospitality service in luxury residential high-rises. This position involves acting as the first point of contact for residents and visitors during weekend shifts, delivering personalized and anticipatory service that exceeds expectations. The Concierge Ambassador plays a critical role in maintaining the safety, security, and pristine condition of the property while fostering an inclusive and welcoming atmosphere. Candidates must demonstrate excellent communication, problem-solving abilities, and a proactive approach to managing resident requests and property needs.
This part-time role requires weekend and holiday availability, offering a flexible schedule that caters to individuals seeking a balanced work-life arrangement. Compensation for the position ranges from $17 to $18 per hour, reflecting the value placed on exceptional service and professionalism. Additionally, Stratton Amenities offers a comprehensive benefits package that includes health, dental, and vision insurance, paid sick leave, and paid time off, underscoring its commitment to employee well-being and satisfaction. The company values diversity and inclusion, promoting a workplace culture where every associate feels respected and empowered to thrive.
The role of Part-time/Weekend Concierge Ambassador at Stratton Amenities is ideal for dynamic, engaging, and professional individuals who are passionate about providing superior hospitality service in luxury residential high-rises. This position involves acting as the first point of contact for residents and visitors during weekend shifts, delivering personalized and anticipatory service that exceeds expectations. The Concierge Ambassador plays a critical role in maintaining the safety, security, and pristine condition of the property while fostering an inclusive and welcoming atmosphere. Candidates must demonstrate excellent communication, problem-solving abilities, and a proactive approach to managing resident requests and property needs.
This part-time role requires weekend and holiday availability, offering a flexible schedule that caters to individuals seeking a balanced work-life arrangement. Compensation for the position ranges from $17 to $18 per hour, reflecting the value placed on exceptional service and professionalism. Additionally, Stratton Amenities offers a comprehensive benefits package that includes health, dental, and vision insurance, paid sick leave, and paid time off, underscoring its commitment to employee well-being and satisfaction. The company values diversity and inclusion, promoting a workplace culture where every associate feels respected and empowered to thrive.
Job Requirements
- Weekend and holiday availability
- Minimum high school diploma or equivalent
- At least two years of relevant hospitality experience
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Professional appearance and grooming
- Ability to listen and respond quickly to requests
- Organized, proactive, and self-motivated
- Experience in hospitality or upscale customer service
- Availability to work flexible schedules including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- At least two years of hospitality experience
- Experience in hospitality or upscale customer service or retail
- Exceptional interpersonal skills
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Ability to handle requests in a genuine and efficient manner
- Professional and well-groomed appearance
- Positive attitude and self-motivated work ethic
Job Duties
- Greet and direct residents and visitors with a pleasant attitude
- Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodation
- Cultivate and retain cohesive relationships with residents, vendors and contractors
- Professional telephone etiquette and message delivery
- Accurately log guest packages, ensure timely delivery and perform package inventory audits
- Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- Walk the premises to ensure the highest standards are being met
- Perform all other duties as assigned
- Must be able to work flexible schedules including nights, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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