Front Desk Concierge (Part-Time / Weekend)

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $14.00
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Work Schedule

Weekend Shifts
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Benefits

Consistent weekend scheduling
supportive management
Opportunity for growth
Work in luxury residential environments
Hospitality-focused culture

Job Description

Stratton Amenities is a distinguished hospitality services company specializing in providing luxury, hotel-style front desk and concierge services for upscale apartment and condominium communities. The company is dedicated to delivering exceptional service experiences in high-end residential settings, particularly in vibrant urban areas like Dallas and Houston, Texas. Stratton Amenities prides itself on creating welcoming environments where residents and guests experience the sophistication and attention to detail associated with luxury hospitality brands. Their portfolio includes a variety of prestigious properties where the company's professional standards and commitment to quality service are paramount. Stratton Amenities operates with a strong focus on professional development and employee support, ensuring that team members have opportunities for growth within the organization and cultivate their hospitality skills in esteemed environments.

This role is for a Part-Time Weekend Front Desk Agent based in Houston, TX, and requires availability on weekends and holidays. The position is ideal for a polished, service-driven professional who thrives in a fast-paced environment and values consistent, high-quality service delivery. The Front Desk Agent serves as the initial point of contact and a key representative of Stratton Amenities’ luxury residential properties. Responsibilities revolve around managing front desk operations that maintain a polished lobby presence, greeting residents and guests warmly, coordinating communications, and supporting the safety and cleanliness of the property. This role demands excellent interpersonal abilities and a strong commitment to resident satisfaction, as it directly influences first impressions and ongoing community experiences.

Candidates should possess a minimum of two years of relevant experience in hospitality, concierge, front desk, customer service, or luxury retail, alongside excellent communication skills and a professional demeanor. The ability to manage multiple tasks efficiently while remaining composed under pressure is essential. The position offers a chance to work in prestigious environments with supportive management and an emphasis on hospitality culture. Stratton Amenities is committed to diversity and inclusion and strives to maintain a respectful and professional workplace. Employees in this role will benefit from consistent weekend schedules, supportive teams, and opportunities for career advancement within a respected service organization.

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years experience in hospitality, concierge, front desk, customer service, or luxury retail
  • Weekend availability required
  • Holiday availability required
  • Strong verbal and written communication skills
  • Ability to remain composed and make sound decisions in a fast-paced environment
  • Professional appearance and grooming standards
  • Ability to work independently and as part of a team

Job Qualifications

  • Minimum of two years of experience in hospitality, concierge, front desk, customer service, or luxury retail
  • Strong verbal and written communication skills
  • Excellent interpersonal and guest service abilities
  • Ability to remain composed and make sound decisions in a fast-paced environment
  • Organized, dependable, and detail-oriented
  • Professional appearance and grooming standards required
  • Ability to work independently while contributing to a team environment

Job Duties

  • Greet residents, guests, and visitors in a professional and courteous manner
  • Maintain front desk operations and ensure a polished lobby presence
  • Deliver exceptional customer service and respond promptly to resident requests
  • Answer phones, take accurate messages, and communicate effectively
  • Log, track, and distribute resident packages accurately
  • Monitor lobby activity and surveillance systems to support property safety
  • Conduct routine property walks to ensure cleanliness and presentation standards
  • Interact professionally with vendors, contractors, and delivery personnel
  • Complete reports and perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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