Front Desk Concierge (Part Time)

Stratton Amenities is a premier full-service concierge company providing upscale, hotel-style front desk services specifically tailored for luxury apartments and condominium buildings. The company's core mission is to foster an extraordinary hospitality experience not only for residents and guests but also for its associates and clients. Known for its commitment to excellence, Stratton Amenities prides itself on delivering top-tier concierge services that meet the high expectations of luxury living environments. With a major emphasis on creating a welcoming, efficient, and secure atmosphere, the organization’s focus is on enhancing the daily life of residents through attentive, proactive service and professional conduct.

We are currently seeking energetic, friendly, and professional individuals to join our team as part-time or weekend Concierge Ambassadors. This role requires a passion for hospitality and providing exceptional guest experiences in luxury residential high-rises. The ideal candidate thrives in fast-paced environments, possesses excellent interpersonal skills, and demonstrates a genuine interest in delivering outstanding service. This position demands weekend and holiday availability, with an emphasis on flexibility in scheduling.

The part-time/weekend Concierge Ambassador will play a pivotal role in greeting and assisting residents and visitors with a positive and hospitable attitude. Responsibilities include exceeding the expectations of guests through anticipatory service, managing communication with vendors and contractors, and ensuring the safety and security of the property's premises by monitoring surveillance systems and performing patrols. Candidates must have at least two years of hospitality experience, demonstrating exceptional guest service abilities and strong verbal and written communication skills.

In addition to customer service, the role includes managing guest packages meticulously, conducting package audits, and maintaining organized records. The role demands someone who takes ownership of their duties, maintains a professional appearance, and thinks quickly and clearly under pressure. Stratton Amenities values individuals who are self-motivated, productive, and proactive, contributing positively to the community atmosphere in luxury residential settings.

Joining Stratton Amenities means becoming part of a company that champions diversity and inclusion, believing strongly in creating connections through a service-oriented culture. Prospective employees must hold a high school diploma or equivalent, with any additional coursework or training in hospitality or customer service considered advantageous. This is an excellent opportunity for those seeking part-time work with competitive pay in a respected company that values excellence in hospitality and customer care intensely. Strategic scheduling during nights, weekends, and holidays enhances the dynamic and rewarding nature of this concierge role.