Front Desk Concierge (Overnight)

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid sick leave
Paid Time Off

Job Description

Stratton Amenities is a distinguished provider of luxury concierge services tailored to upscale apartments and condominiums. With a reputation for redefining luxury living, Stratton Amenities focuses on delivering unparalleled experiences that enhance the lifestyle of residents and guests alike. Their dedication to excellence and personalized service sets them apart in the hospitality industry, making them a sought-after employer for individuals passionate about high-end service and hospitality. The company fosters an inclusive and diverse work environment where employees are valued and supported, providing opportunities for personal and professional growth.

The Overnight Front Desk Concierge at Stratton Amenities plays a pivotal role in embodying the company’s mission to create unforgettable experiences during the night shift. This position is crucial to maintaining the seamless operation and safety of luxury residential communities during the overnight hours, ensuring that every interaction reflects the premium standards of the brand. The role involves greeting residents and visitors with warmth and professionalism, anticipating and fulfilling their needs, and going above and beyond to provide exceptional hospitality. The ideal candidate is personable, proactive, and skilled at managing multiple requests with discretion and efficiency.

This position offers flexible full-time or part-time shifts during overnight hours, catering to those who thrive in a dynamic and busy nighttime environment. Compensation ranges from $17 to $18 per hour, reflecting the company’s commitment to rewarding dedication and outstanding service. The Overnight Front Desk Concierge also enjoys a comprehensive benefits package, including health, dental, and vision insurance, paid sick leave, and paid time off, underscoring Stratton Amenities’ commitment to employee well-being.

The role demands an individual with at least three years of experience in hospitality or upscale retail, who excels in delivering top-tier service and maintaining a professional appearance. Candidates must be adaptable, able to work nights, weekends, and holidays, as luxury service never rests. The position requires strong communication skills, a positive attitude, and the ability to solve problems efficiently. Being the welcoming face of luxury, the concierge will be instrumental in fostering a secure and inviting atmosphere where residents feel valued and cared for around the clock.

Stratton Amenities embraces diversity and inclusion, ensuring that every team member feels respected and empowered. This position not only offers an exciting career pathway in luxury hospitality but also a chance to be part of a community that values teamwork, integrity, and innovation. If you are eager to contribute your skills in a prestigious setting and advance your hospitality career, the Overnight Front Desk Concierge position at Stratton Amenities is the perfect opportunity to shine.

Job Requirements

  • 3+ years in hospitality or a high-end retail setting
  • a proven track record of delivering top-tier service
  • flexibility to work nights weekends and holidays because luxury never takes a day off

Job Qualifications

  • High school diploma or equivalent
  • additional coursework or training in hospitality or customer service preferred
  • proven track record of delivering top-tier service
  • experience in hospitality or upscale retail for 3 or more years
  • strong communication and interpersonal skills
  • ability to work independently and as part of a team

Job Duties

  • Be the welcoming face of luxury greeting residents and visitors with warmth
  • anticipate needs and go the extra mile to ensure a seamless experience
  • build and maintain positive relationships with all members of the community
  • keep a vigilant eye on safety and security because peace of mind is priceless
  • handle a variety of requests from dinner reservations to package delivery with efficiency and discretion

Job Criteria

Experience

Mid Level (3-7 years)


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