Front Desk Concierge (Floaters)

Stratton Amenities is a premier full-service concierge company that specializes in providing luxury, hotel-style front desk concierge services tailored for upscale apartments and condominium buildings. With a strong commitment to excellence, the company aims to create the most hospitable environment not only for its residents and clients but equally for its associates, ensuring a fulfilling and pleasant experience for all parties involved. Known for its dedication to quality and high-end customer service, Stratton Amenities stands out in the hospitality industry by blending professionalism with warmth and efficiency. Their services enhance the lifestyle amenities available to residents in luxury residential settings by offering personalized assistance and thoughtful attention to detail.

This position is ideal for individuals who are engaging, energetic, friendly, and professional. Stratton Amenities is currently seeking talented candidates who are passionate about delivering exceptional hospitality services and creating memorable guest experiences within luxury high-rise residences. The role involves providing attentive front desk concierge services, which require excellent communication, problem-solving skills, and the ability to anticipate resident needs. Candidates must take pride in their work, demonstrate ownership of their responsibilities, and maintain a polished, professional appearance. This position offers a floater shift, allowing for flexible work schedules that include nights, weekends, and holidays. Stratton Amenities offers a fun and dynamic work environment, competitive pay, and performance-based rewards to motivate and recognize outstanding accomplishments.

The Concierge Floater will serve as the face of the property, greeting residents and visitors with a warm and pleasant attitude while ensuring all requests and needs are handled promptly and efficiently. The responsibilities extend to coordinating a variety of services such as local transportation, event planning, pet walking, and other amenities that contribute to residents’ comfort and satisfaction. The role also involves security duties such as monitoring lobby and surveillance cameras and conducting property patrols to ensure a safe environment. The successful candidate will display excellent interpersonal skills, be highly organized, proactive, and self-motivated with a positive attitude. The ability to think clearly and make quick decisions under pressure is crucial in this role. Stratton Amenities prides itself on fostering a diverse and inclusive work culture, valuing the importance of making meaningful connections through service excellence. This is an outstanding opportunity for hospitality professionals seeking to grow in a supportive, upscale setting while developing strong client relationships and enhancing their customer service expertise.