Front Desk Concierge (Floaters)

Stratton Amenities is a distinguished full-service concierge company specializing in providing luxury, hotel-style front desk concierge services tailored for upscale apartment and condominium buildings. The company is dedicated to creating an exceptional and hospitable experience not only for residents and clients but also for its associates. Stratton Amenities prides itself on blending professionalism with the warm and personalized service expected in luxury residential environments. Their approach focuses on elevating the standard of concierge services by integrating attention-to-detail, genuine interaction, and seamless assistance for all the needs of their residents and guests. As a concierge service provider operating within high-end communities, Stratton Amenities ensures that each client interaction embodies sophistication, care, and efficiency, maintaining the superior standards that luxury living demands.

The role available is for a Concierge Floater position within a luxury residential high-rise. This position is perfect for engaging, energetic, and professional individuals passionate about delivering outstanding hospitality experiences to residents and guests. The Concierge Floater is responsible for ensuring every interaction exceeds expectations by offering anticipatory service and providing flawless support for daily resident needs. The ideal candidate possesses a strong background in hospitality or upscale customer service, including exceptional interpersonal skills and the ability to manage multiple tasks with efficiency, positive attitude, and professionalism.

This role requires excellent verbal and written communication skills, problem-solving abilities, and a genuine approach in responding to residents’ and guests’ requests. The company values individuals who take pride and ownership in their position and the properties they service, consistently maintaining a neat and professional appearance. Working as a Concierge Floater demands flexibility, as shifts can include nights, weekends, and holidays, to ensure continuous support in the building’s operations.

The Concierge will manage responsibilities such as greeting and directing residents and visitors with a pleasant attitude, logging and delivering guest packages accurately, monitoring security through surveillance systems, and coordinating a variety of amenities - from scheduling local transportation and move-ins to assisting with event planning and pet care. This position also requires maintaining confidentiality and fostering positive relationships with residents, vendors, and contractors.

Stratton Amenities offers a dynamic and fun work environment combined with competitive pay and rewarding performance incentives. They focus on creating motivated teams by recognizing accomplishments and providing an engaging workplace where hospitality professionals can thrive. This opportunity is well-suited for candidates who thrive in fast-paced luxury service settings and seek to enhance their hospitality career by delivering top-notch concierge services in prestigious residential communities.