Front Desk Concierge

The Village at The Triangle is an esteemed senior living community offering Independent Living, Assisted Living, and specialized Memory Care services. Located in a vibrant and caring environment, The Village at The Triangle is dedicated to providing seniors with a comfortable, safe, and engaging place to call home. This community is designed to support the diverse needs of its residents, delivering top-notch services that promote independence, well-being, and social engagement. Known for its commitment to quality care and exceptional service, The Village at The Triangle prides itself on creating a welcoming atmosphere where residents feel valued and supported.

We are currently seeking enthusiastic Concierge, Front Desk, and Security Associates to join our team on a part-time basis. This role involves being the first point of contact for residents, guests, employees, and vendors, ensuring a positive first impression through professionalism, friendliness, and attentiveness. The pay rate for this position ranges from $18.50 to $19.00 per hour. Employees can expect to work primarily overnight shifts covering Fridays through Sundays, including holidays, with PRN (as needed) shifts available. This schedule is ideal for candidates who are flexible and committed to providing continuous support and security during critical hours.

The role demands a high level of customer service skills, attention to safety and security procedures, and the ability to multitask effectively in a dynamic environment. Responsibilities include greeting all community members with warmth and courtesy, managing incoming inquiries efficiently, maintaining the cleanliness and orderliness of all public areas, and supporting various administrative and sales tasks. Additionally, associates will play a vital role in the community’s emergency response team, assisting with scheduling, handling paging and telephone systems, monitoring security systems, and ensuring compliance with policies such as HIPAA.

Associates will also be responsible for surveillance activities to prevent suspicious behavior, theft, vandalism, and other criminal events, thereby maintaining a safe and secure environment for all residents and visitors. The position requires physical stamina to work for extended periods, occasionally lift up to 40 lbs, and navigate stairs or ladders as needed. Attention to detail, good judgment, and problem-solving capabilities are essential to perform effectively and contribute to the overall positive experience at The Village at The Triangle.

This position is an excellent opportunity for individuals who are passionate about providing remarkable service and creating a secure and welcoming home for seniors. If you have strong communication skills, a professional demeanor, and a desire to work in a supportive team environment dedicated to enhancing the quality of life for seniors, we invite you to apply and join us in delivering outstanding care and hospitality.