Front Desk Concierge

The Athletic Club is a premier fitness facility dedicated to providing an exceptional fitness and wellness experience to its members. Known for its friendly atmosphere and well-maintained amenities, The Athletic Club offers a variety of fitness equipment, group classes, and personal training services designed to accommodate individuals of all fitness levels. With a strong emphasis on community and member engagement, The Athletic Club strives to be more than just a gym — it aims to be a welcoming space where people come to improve their health, connect with others, and find motivation to achieve their personal fitness goals. The club's commitment to excellent customer service and a clean, safe environment has earned it a loyal member base and a reputation for professionalism and care. As a part-time employer, The Athletic Club values punctuality, reliability, and a positive attitude, especially for weekend shift roles where members rely heavily on efficient and friendly front desk support.

The role of Weekend Front Desk Concierge at The Athletic Club is crucial to maintaining high standards of member service and operational excellence during the club's weekend hours. This position involves managing either the opening or closing shifts on Saturdays and Sundays, ensuring that all front desk functions run smoothly. The Front Desk Concierge is the first and last point of contact for members each day, responsible for greeting and checking in members with a warm and professional demeanor, answering inquiries, handling phone calls, and maintaining the overall appearance and organization of the front desk and lobby area. The opening shift duties include unlocking and preparing the facility for the day, turning on necessary systems and equipment, and completing all tasks needed to set the club up for a successful day. Closing shift responsibilities focus on securing the facility, completing closing procedures, and ensuring that the building is safely locked at the end of each day.

This position requires a friendly, customer-service-oriented personality, along with the ability to work independently with sound judgment, particularly during opening and closing shifts where other staff members may not be present. While prior front desk, hospitality, or customer service experience is preferred, it is not mandatory, as training will be provided for familiarity with basic computer and point of sale systems. Reliability and punctuality are especially important, as the weekend shifts are fixed and consistent. The pay rate for this part-time, in-person role is $20.00 per hour, making it a great opportunity for individuals looking to gain hospitality experience or those who enjoy helping others in a fitness-focused environment. Additional benefits include an employee discount on club services and products, contributing to a supportive workplace culture. Overall, the Weekend Front Desk Concierge position offers a rewarding opportunity to be an integral part of The Athletic Club's commitment to member satisfaction and operational success on weekends.