Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Performance-based rewards
fun work environment
Job Description
Stratton Amenities is a premier full-service concierge company specializing in providing luxury, hotel-style front desk concierge services to upscale apartment and condominium buildings. We pride ourselves on delivering exceptional hospitality experiences tailored to the unique needs of our residents and clients in high-end residential environments. Recognizing the importance of creating a welcoming and seamless living experience, we focus on fostering a hospitable atmosphere not only for our residents but also for our associates and business partners, ensuring satisfaction at every level.
As a growing company dedicated to excellence in the concierge industry, Stratton Amenities offers a dynamic and engaging workplace where employees can thrive and develop their careers. We emphasize a culture of respect, inclusiveness, and high professional standards, creating an environment that values proactive service delivery and sincere interpersonal engagement. Our team is committed to maintaining the highest level of service quality, professionalism, and attention to detail in every interaction.
We are currently seeking enthusiastic, energetic, and personable individuals to join our team as concierge associates for luxury residential high-rises. This role is perfect for those passionate about hospitality and dedicated to providing outstanding service in an upscale setting. It involves being the first point of contact for residents and guests, managing various amenities, and ensuring an inviting and secure environment.
This position offers both full-time and part-time opportunities with flexible shifts that include weekends and holidays, catering to those who thrive in diverse scheduling environments. Our compensation packages are competitive and complemented by performance-based rewards and recognition programs, promoting a positive and motivating work culture.
The concierge role at Stratton Amenities requires exceptional communication skills, problem-solving capabilities, and a genuine commitment to creating memorable experiences. Ideal candidates will bring at least two years of hospitality experience and demonstrate superior interpersonal skills to effectively assist residents, coordinate services such as transportation and event planning, and uphold the standards of a luxury property.
Our associates are expected to be well-organized, self-motivated, and maintain a neat and professional appearance that reflects our brand’s commitment to excellence. The ability to think quickly and efficiently, especially under pressure, is critical, as is maintaining confidentiality and discretion in all aspects of the job.
Working at Stratton Amenities means joining a supportive and professional team dedicated to building cohesive relationships with residents, vendors, and contractors to enhance the living experience. The role also involves operational tasks such as monitoring security through surveillance systems, managing package deliveries, and supporting move-ins and various resident service requests.
If you are an energetic hospitality professional seeking to contribute your skills in a luxury residential setting while enjoying a rewarding work environment and career growth, Stratton Amenities offers the ideal platform to advance your career and make a meaningful impact on the lives of residents and guests.
As a growing company dedicated to excellence in the concierge industry, Stratton Amenities offers a dynamic and engaging workplace where employees can thrive and develop their careers. We emphasize a culture of respect, inclusiveness, and high professional standards, creating an environment that values proactive service delivery and sincere interpersonal engagement. Our team is committed to maintaining the highest level of service quality, professionalism, and attention to detail in every interaction.
We are currently seeking enthusiastic, energetic, and personable individuals to join our team as concierge associates for luxury residential high-rises. This role is perfect for those passionate about hospitality and dedicated to providing outstanding service in an upscale setting. It involves being the first point of contact for residents and guests, managing various amenities, and ensuring an inviting and secure environment.
This position offers both full-time and part-time opportunities with flexible shifts that include weekends and holidays, catering to those who thrive in diverse scheduling environments. Our compensation packages are competitive and complemented by performance-based rewards and recognition programs, promoting a positive and motivating work culture.
The concierge role at Stratton Amenities requires exceptional communication skills, problem-solving capabilities, and a genuine commitment to creating memorable experiences. Ideal candidates will bring at least two years of hospitality experience and demonstrate superior interpersonal skills to effectively assist residents, coordinate services such as transportation and event planning, and uphold the standards of a luxury property.
Our associates are expected to be well-organized, self-motivated, and maintain a neat and professional appearance that reflects our brand’s commitment to excellence. The ability to think quickly and efficiently, especially under pressure, is critical, as is maintaining confidentiality and discretion in all aspects of the job.
Working at Stratton Amenities means joining a supportive and professional team dedicated to building cohesive relationships with residents, vendors, and contractors to enhance the living experience. The role also involves operational tasks such as monitoring security through surveillance systems, managing package deliveries, and supporting move-ins and various resident service requests.
If you are an energetic hospitality professional seeking to contribute your skills in a luxury residential setting while enjoying a rewarding work environment and career growth, Stratton Amenities offers the ideal platform to advance your career and make a meaningful impact on the lives of residents and guests.
Job Requirements
- High school diploma or equivalent
- at least two years of hospitality experience
- excellent verbal and written communication skills
- excellent problem-solving skills
- ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
- amazing interpersonal skills and exceptional guest service abilities
- organized, proactive, productive and self-motivated with a positive attitude
- maintain a neat and professionally well-groomed appearance
- ability to think clearly, quickly and efficiently and make concise decisions even under pressure
- must be able to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- at least two years of hospitality experience
- excellent verbal and written communication skills
- excellent problem-solving skills
- amazing interpersonal skills and exceptional guest service abilities
- organized, proactive, productive and self-motivated with a positive attitude
- ability to think clearly and make concise decisions under pressure
- maintain a neat and professionally well-groomed appearance
- additional coursework or training in hospitality or customer service preferred
Job Duties
- Greet and direct residents and visitors with a pleasant attitude
- exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
- cultivate and retain cohesive relationships with residents, vendors and contractors
- professional telephone etiquette and message delivery
- accurately log guest packages, ensure timely delivery and perform package inventory audits
- monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
- maintain confidentiality
- work flexible schedules including nights, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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