Front Desk Concierge

The Crestmoor at Green Hills is a distinguished senior community specializing in independent and assisted living, along with memory care services. Located in Texas, this community is dedicated to providing exceptional housing and care services tailored specifically for seniors. The Crestmoor at Green Hills combines compassionate care with a warm and welcoming environment to ensure residents feel at home while receiving the support they need. Its commitment to delivering high-quality service has established it as a trusted choice for seniors seeking comfort and care in their golden years.

The Crestmoor at Green Hills is currently offering an exciting part-time position for Concierge, Front Desk, and Security Associates. This role is designed for individuals who are enthusiastic about delivering outstanding customer service while maintaining a safe and pleasant atmosphere for residents, guests, and staff. The ideal candidate will be professional, friendly, and dedicated to creating positive first impressions, embodying the community’s core values of respect, kindness, and attentiveness. Working at the front desk, this role serves as the welcoming face of the community, greeting residents, families, prospective residents, and visitors with courtesy and warmth. They will also play a critical role in monitoring incoming public traffic, responding promptly to inquiries, and ensuring the upkeep and cleanliness of common areas and public spaces.

Concierge, Front Desk, and Security Associates at The Crestmoor at Green Hills hold diverse responsibilities that range from operational tasks like managing telephone calls, paging systems, and maintenance requests to providing direct customer support, assisting with sales and marketing inquiries, and supporting emergency response activities. The role requires flexibility, with candidates needing to be available for weekend and holiday shifts. A strong emphasis is placed on maintaining professional appearance and personal hygiene, alongside attentiveness to security measures such as detecting and preventing suspicious behavior or potential criminal activity within the community.

Candidates should possess excellent communication and customer service skills, strong problem-solving capabilities, and proficiency in computer applications including Microsoft Office suite. The position also requires prior experience in customer service or front desk roles, along with a valid Texas driver’s license. Understanding HIPAA requirements is important due to the sensitive nature of health information handled within the community setting.

This part-time position is ideal for someone looking to contribute meaningfully to the well-being of seniors while working in a supportive and community-focused environment. The Crestmoor at Green Hills promotes an inclusive and equal opportunity workplace committed to diversity and respect for all individuals. This is a rewarding opportunity for candidates passionate about senior care, hospitality, and security services to develop their professional skills and help create an exceptional living experience for residents and their families.