Front Desk Concierge

Stratton Amenities is a premier full-service concierge company specializing in luxury, hotel-style front desk concierge services tailored specifically for upscale apartment and condominium buildings. Known for delivering a refined and personalized approach, Stratton Amenities has established itself as a leader in the hospitality industry by consistently providing exceptional service to residents and clients in high-end residential communities. The company’s mission centers on creating the most hospitable experience possible not only for the residents and clients but also for its associates, fostering an enjoyable and supportive work atmosphere that promotes professional and personal growth.

The role we are seeking to fill is both engaging and dynamic, suited for individuals who thrive in a hospitality-focused environment. As a concierge team member at Stratton Amenities, the ideal candidate will be energetic, friendly, professional, and dedicated to creating memorable experiences for residents and guests alike. This position requires a passion for exceptional hospitality and the ability to anticipate and exceed the needs of clients within a luxury residential high-rise setting. Employees will represent the face of the community and must uphold high standards of professionalism and courtesy.

This position offers a great opportunity to work in a fun and rewarding environment, with competitive pay and incentives based on performance and accomplishments, further driving motivation and commitment. We are flexible with scheduling and currently have openings for part-time, full-time, evening, weekend, and overnight shifts, allowing candidates to find a work schedule that best suits their lifestyle. Compensation is competitive at $18 per hour, reflecting the valued skills and experience required for this role.

As a Stratton Amenities concierge, responsibilities are varied and contribute to the smooth operation and security of the residential property. The role demands the ability to manage multiple tasks seamlessly, from greeting residents and visitors warmly to coordinating a range of resident requests such as event planning, transportation scheduling, pet services, and more. The position also involves ensuring safety through monitoring surveillance cameras and patrolling the property, highlighting the importance of attention to detail and vigilance.

Stratton Amenities takes pride in offering a supportive work environment where associates are encouraged to take ownership and pride in their roles, contributing positively to the community’s well-being. This role requires excellent communication, problem-solving skills, and the ability to remain composed and make clear decisions under pressure, which is critical for maintaining the high standard of service Stratton Amenities is known for.

Additionally, the company promotes diversity and inclusion, recognizing the importance of these values in creating a culture of genuine service and connection. As an equal opportunity employer, Stratton Amenities is committed to providing opportunities that foster growth and success for all employees. Benefits offered with this position include health, dental, and vision insurance, paid sick leave, and paid time off, ensuring employees have access to comprehensive support and wellness options.

Overall, this role at Stratton Amenities is ideal for hospitality professionals seeking a challenging yet rewarding job in a luxury setting where exceptional guest experience and associate satisfaction are top priorities.