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Front Desk Concierge

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $18.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee assistance program
Retirement Plan

Job Description

The Village at The Triangle is a distinguished senior living community offering Independent Living, Assisted Living, and specialized Memory Care services. Located in a welcoming and supportive environment, The Village at The Triangle prides itself on providing exceptional care and a vibrant community atmosphere for seniors and their families. The community's mission is to ensure that all residents experience dignity, comfort, and joy in their daily lives while promoting independence and social engagement. The Village at The Triangle's commitment to high-quality service makes it a preferred choice for seniors seeking a compassionate and enriching living environment.

We are currently seeking... Show More

Job Requirements

  • High school diploma or GED required
  • Prior customer service, front desk, and telephone experience preferred
  • Valid Texas Driver's License required
  • Excellent communication and customer service skills
  • Strong problem-solving skills
  • Good judgment and attention to detail
  • Proficient in PC skills, including Microsoft Office, Word, and some Excel
  • Understanding of HIPAA requirements

Job Qualifications

  • High School diploma or GED
  • Prior customer service or front desk experience preferred
  • Excellent communication and customer service skills
  • Strong problem-solving skills
  • Good judgment and attention to detail
  • Proficient in Microsoft Office, Word, and some Excel
  • Understanding of HIPAA requirements

Job Duties

  • Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
  • Monitor all incoming public traffic and assist with inquiries
  • Maintain the cleanliness and orderliness of common areas and all public spaces
  • Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
  • Provide key support to the sales and marketing team by managing inquiries effectively
  • Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
  • Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately

Job Criteria

Experience

No experience required


Job Location

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