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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible schedule
employee discount
Retirement Plan
Professional Development
employee wellness program
Job Description
Thrive Senior Living Community located at 5 Lake Street in Savannah, GA, is a vibrant and compassionate senior living community dedicated to enriching the lives of older adults. Thrive believes in creating a human experience rather than just a clinical environment, focusing on awe, admiration, and deep respect for the aging process. The community is built on the principles of kindness, empathy, and connection, recognizing the wisdom, laughter, ability, and growth that come with aging. Thrive Senior Living fosters a sense of purpose and belonging among its team members and residents, nurturing a culture that values every individual and embraces... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service, hospitality, or a similar role preferred
- Excellent communication skills
- Professional demeanor with the ability to remain calm and composed under pressure
- Strong interpersonal skills
- Proficiency in basic computer skills
- Ability to multitask and prioritize
- Flexibility to work weekends and evenings
- Compassion towards older adults
- Willingness to undergo background checks and drug screenings
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service, hospitality, or a similar role preferred
- Excellent communication skills, both verbal and written
- Professional demeanor with the ability to remain calm and composed in stressful situations
- Strong interpersonal skills and the ability to interact effectively with individuals of diverse backgrounds and ages
- Proficiency in basic computer skills, including Microsoft Office Suite and email
- Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment
- Flexibility to work weekends and evenings as required
- Compassionate and empathetic attitude towards older adults
- Willingness to undergo background checks and drug screenings as required by state regulations
Job Duties
- Greet residents, visitors, and team members with warmth, professionalism, and a customer-focused attitude
- Answer incoming calls, transfer calls to appropriate departments, and take messages as needed
- Provide information and assistance to residents and visitors regarding community amenities, events, and services
- Manage resident inquiries and requests promptly and courteously, escalating issues to the appropriate personnel when necessary
- Monitor the front entrance and maintain security by verifying visitors' identities, issuing visitor badges, and enforcing community access policies
- Assist with administrative tasks such as sorting mail, managing packages, and maintaining visitor logs
- Coordinate transportation arrangements for residents, including scheduling transportation services and communicating with drivers
- Maintain cleanliness and organization of the front desk area and lobby space
- Collaborate with other team members to ensure smooth operations and exceptional service delivery
- Adhere to confidentiality protocols and protect residents' privacy at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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