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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
Work in luxury residential communities throughout Atlanta
Professional, hospitality-focused work environment
Supportive leadership and clear service standards
Opportunity for growth within a service-oriented organization
Job Description
Stratton Amenities is a distinguished hospitality services company committed to providing luxury, hotel-style front desk and concierge services tailored specifically for upscale apartment and condominium communities. Operating primarily within the Atlanta, Georgia market, Stratton Amenities partners with premier residential properties to deliver an elevated living experience that combines professionalism, attentiveness, and exceptional customer service. Our company stands out for its dedication to creating welcoming and polished environments where residents and guests feel valued and supported throughout their interactions. With a focus on hospitality excellence, Stratton Amenities has fostered a reputation for reliability, efficiency, and a meticulous approach to property management... Show More
Job Requirements
- High school diploma or equivalent
- minimum of two years of experience in hospitality, concierge services, front desk operations, customer service, or luxury retail
- professional appearance and grooming standards
- ability to work flexible shifts including weekdays, evenings, weekends, and holidays
- strong communication and interpersonal skills
- organized and detail-oriented
- ability to work independently and as part of a team
Job Qualifications
- Minimum of two years of experience in hospitality, concierge services, front desk operations, customer service, or luxury retail
- strong verbal and written communication skills
- excellent interpersonal skills with a strong service mindset
- ability to remain composed and make sound decisions in a fast-paced environment
- organized, reliable, and detail-oriented
- professional appearance and grooming standards required
- ability to work independently while contributing positively to a team environment
Job Duties
- Greet residents, guests, and visitors in a professional, courteous, and welcoming manner
- maintain front desk operations and ensure a consistently polished lobby environment
- provide high-quality customer service and respond promptly to resident inquiries and requests
- answer and route phone calls using professional telephone etiquette
- accurately log, track, and distribute resident packages and deliveries
- monitor lobby activity and surveillance systems to support safety and security
- conduct regular property walks to ensure cleanliness, organization, and presentation standards are met
- coordinate professionally with vendors, contractors, and on-site management
- complete daily logs, reports, and other assigned administrative tasks
- perform additional duties as assigned by property management or Stratton leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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