Front Desk Concierge

Stratton Amenities is a distinguished hospitality services company committed to providing luxury, hotel-style front desk and concierge services tailored specifically for upscale apartment and condominium communities. Operating primarily within the Atlanta, Georgia market, Stratton Amenities partners with premier residential properties to deliver an elevated living experience that combines professionalism, attentiveness, and exceptional customer service. Our company stands out for its dedication to creating welcoming and polished environments where residents and guests feel valued and supported throughout their interactions. With a focus on hospitality excellence, Stratton Amenities has fostered a reputation for reliability, efficiency, and a meticulous approach to property management presence, making us a trusted partner for luxury residential communities.

We are currently seeking a professional, service-oriented Front Desk Agent / Concierge for full-time or part-time employment to support our high-end residential portfolio in Atlanta. This role is integral to maintaining the polished front desk environment and is often the first point of contact for residents, guests, and visitors. The Front Desk Agent / Concierge at Stratton Amenities serves as a key ambassador for the properties we represent, ensuring that every interaction reflects our company’s commitment to superior hospitality standards.

The ideal candidate possesses a robust background in hospitality, customer service, or luxury retail and demonstrates a strong service mindset, excellent communication skills, and the ability to remain composed in fast-paced environments. The Front Desk Agent / Concierge is responsible for greeting residents and visitors warmly, managing front desk operations with professionalism, and ensuring the lobby maintains a consistently high standard of appearance and functionality. This position requires flexibility to work various shifts including weekdays, evenings, weekends, and holidays based on operational needs, reinforcing the company’s dedication to seamless service coverage.

In addition to frontline duties, this position includes monitoring lobby activity and surveillance to promote safety and security, accurately logging and distributing resident packages, coordinating with vendors and management, and completing administrative reports and logs. Stratton Amenities emphasizes collaboration and professionalism while also encouraging independent work ethic and attention to detail. We value employees who contribute positively to a dynamic, team-oriented atmosphere and who strive for continuous improvement within a supportive leadership structure.

Joining Stratton Amenities means becoming part of a progressive hospitality service organization that offers growth opportunities in a service-driven environment. Our commitment to diversity, inclusion, and equal opportunity helps us maintain a respectful and professional workplace where every team member can thrive. If you are passionate about delivering consistent, elevated guest experiences and want to contribute to the highest standard of luxury residential service in Atlanta, we invite you to consider this rewarding position with Stratton Amenities.