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FRONT DESK CONCIERGE

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $50,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
401(k) with match
Paid Time Off

Job Description

Velour Medical is a distinguished collective of the nation’s leading cosmetic injectors, located in New York, NY. Unlike traditional med spas, Velour Medical operates as a premier brand where clients have the opportunity to find the most suitable injector for their personalized aesthetic journey. Our team is comprised of advanced clinical professionals including MDs, PAs, NPs, and RNs who specialize in delivering results-driven treatments such as Neurotoxins, Hyaluronic Acid Dermal Fillers, PRP, PRF, and Medical Grade Chemical Peels. We pride ourselves on providing a comprehensive and tailored cosmetic experience that prioritizes client comfort, safety, and satisfaction.

The role ... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in front desk or client service roles preferred
  • Ability to operate computer systems and scheduling software
  • Strong interpersonal and communication skills
  • Ability to maintain professionalism and approachability
  • Detail-oriented mindset
  • Availability to work Monday through Friday 10:30 AM to 6:30 PM
  • Work onsite in New York, NY

Job Qualifications

  • Experience in high-volume front desk, hospitality, or other client-facing roles preferred
  • Strong communication skills and a professional, approachable presence
  • Comfortable using technology including iPads, scheduling systems, CRM/EHR platforms such as DrChrono
  • Organized, detail-oriented, and able to stay on top of tasks in a fast-paced environment

Job Duties

  • Greet and check in clients upon arrival
  • Provide light hospitality and ensure a comfortable, welcoming experience for all clients
  • Maintain a clean, organized, and presentable lobby and restroom throughout the day
  • Ensure all required client information and consent forms are completed in the EHR system
  • Add or adjust same-day appointments as needed
  • Schedule follow-up appointments at checkout

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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