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Front Desk Concierge

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

competitive pay
flexible scheduling
opportunities for growth
indoor work environment
Active lobby presence

Job Description

Stratton Amenities is a distinguished company specializing in providing front desk concierge and hospitality staffing services tailored specifically for luxury residential communities. Known for its dedication to delivering professional and consistent service, Stratton Amenities ensures that each of its clients benefits from highly trained teams that create a welcoming and secure environment in upscale residential settings. The company takes pride in maintaining a strong lobby presence at all times, making sure that residents, guests, and visitors feel valued and well cared for.

As a leader in luxury residential staffing, Stratton Amenities meticulously recruits and trains its front desk associa... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior front desk, concierge, or hospitality experience preferred
  • Strong communication skills
  • Professional appearance and demeanor
  • Reliable and punctual
  • Ability to use computers and telephones
  • Ability to stand and walk for extended periods
  • Ability to maintain composure in a fast-paced environment

Job Qualifications

  • Prior front desk, concierge, hospitality, or customer service experience preferred
  • Strong communication and interpersonal skills
  • Professional appearance and demeanor
  • Reliable, punctual, and detail-oriented
  • Comfortable using computers, phones, and basic systems
  • Ability to remain composed and attentive throughout the shift

Job Duties

  • Greet residents and guests promptly with a professional and welcoming demeanor
  • Manage building access, visitor logs, and resident notifications
  • Answer and direct incoming calls in a clear and courteous manner
  • Accept and log packages, deliveries, and service requests accurately
  • Maintain a clean, organized, and controlled front desk area
  • Monitor lobby activity and report any concerns or incidents appropriately
  • Follow property-specific procedures and Stratton service standards at all times
  • Coordinate with property management and on-site staff as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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