FRONT DESK CONCIERGE

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $15.00

Work Schedule

Fixed Shifts

Job Description

The hiring establishment is a senior living community specializing in independent living arrangements for residents seeking a comfortable and supportive environment. This community focuses on providing exceptional customer service and a welcoming atmosphere for all guests, residents, and employees. It operates in a vibrant and caring setting that values the satisfaction and well-being of its residents, ensuring they feel respected, engaged, and supported in their daily lives. The community is committed to maintaining high standards of service and upholding a professional yet warm and approachable environment for everyone who walks through its doors. As a part-time position with a clear...

Job Requirements

High school diploma or equivalent
Previous experience in a receptionist or concierge role preferred
Availability to work Tuesday to Friday from 2:00 PM to 8:00 PM
Availability to work on holidays as needed
Ability to communicate clearly and courteously
Good organizational skills
Ability to handle multiple tasks simultaneously

Job Qualifications

High school diploma or equivalent
Previous experience in a receptionist or concierge role preferred
Strong interpersonal and communication skills
Ability to manage multiple tasks effectively
Proficiency with basic computer applications and telephone systems
Ability to work independently and as part of a team
Commitment to providing excellent customer service

Job Duties

Carries out telephone answering and reception duties as required
Takes complete messages with pertinent information and communicates messages to the intended recipient
Greets residents and visitors
answers inquiries and gives directions
Collates brochures for the marketing department
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
Updates the Resident Phone List and Email List, as well as Guest and Sign-In Logs as necessary
Manages appointments for residents and family members such as but not limited to hair dresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized
Organizes, distributes mail to residents, Executive Director and Department Heads
Maintains adherence to all company personnel policies and established operating policies and procedures
Other duties as assigned