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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $14.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Village of Meyerland is a reputable assisted living community specializing in memory care services for seniors. Located in a welcoming and supportive environment, this community is dedicated to providing exceptional care and creating a warm and friendly atmosphere for its residents and their families. As a part of our commitment to excellence, we continuously seek talented and caring individuals who share our passion for enhancing the quality of life for seniors and supporting their unique needs in a compassionate way. We operate as a professional assisted living facility that values respect, dignity, and personalization of care. Our team members play... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service experience preferred
- Valid Texas driver’s license required
- Excellent communication and customer service skills
- Strong problem-solving skills and good judgment
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
- Must be available to work weekends and holidays
- Ability to lift up to 40 pounds
- Maintain a professional appearance and good personal hygiene
- Ability to work in various environments and stand for long periods
Job Qualifications
- High school diploma or GED
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas driver’s license
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgment, and attention to detail
- Proficient in PC skills including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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