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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Exciting rewards based on performance
fun work environment
flexible schedules
Professional development opportunities
inclusive work culture
employee recognition programs
Job Description
Stratton Amenities is a premier full-service concierge solution specializing in providing luxury, hotel-style front desk concierge services to upscale apartment and condominium buildings. Renowned for their commitment to excellence, Stratton Amenities focuses on delivering unparalleled hospitality experiences for residents, guests, and clients in elegant residential settings. With years of expertise in the hospitality industry, this company prides itself on creating a warm, welcoming environment that enhances the everyday living experience of high-rise residents. Their mission underscores a dedication not only to the residents but also to their associates, fostering a supportive and engaging workplace culture that values professionalism and genuine... Show More
Job Requirements
- Have at least two years of hospitality experience
- excellent verbal and written communication skills
- excellent problem-solving skills
- take pride and ownership in the position and property
- ability to listen and react quickly to residents’ and guests’ requests in a genuine manner
- possess amazing interpersonal skills and exceptional guest service abilities
- be organized, proactive, productive and self-motivated showing a positive attitude
- maintain a neat and professionally well-groomed appearance
- think clearly, quickly and efficiently and make concise decisions even under pressure
Job Qualifications
- Have at least two years of hospitality experience
- possess amazing interpersonal skills and exceptional guest service abilities
- excellent verbal and written communication skills
- excellent problem-solving skills
- be organized, proactive, productive and self-motivated showing a positive attitude
- maintain a neat and professionally well-groomed appearance
- think clearly, quickly and efficiently and make concise decisions even under pressure
Job Duties
- Greet and direct residents and visitors with a pleasant attitude
- exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
- cultivate and retain cohesive relationships with residents, vendors and contractors
- professional telephone etiquette and message delivery
- accurately log guest packages, ensure timely delivery and perform package inventory audits
- monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc.
- ability to maintain confidentiality
- must be able to work flexible schedules including nights, weekends and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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