Front Desk Concierge

Stratton Amenities is a premier full-service concierge solution specializing in providing luxury, hotel-style front desk concierge services to upscale apartment and condominium buildings. Renowned for their commitment to excellence, Stratton Amenities focuses on delivering unparalleled hospitality experiences for residents, guests, and clients in elegant residential settings. With years of expertise in the hospitality industry, this company prides itself on creating a warm, welcoming environment that enhances the everyday living experience of high-rise residents. Their mission underscores a dedication not only to the residents but also to their associates, fostering a supportive and engaging workplace culture that values professionalism and genuine service.

The role available at Stratton Amenities is tailored for energetic, engaging, and friendly individuals who thrive on providing exceptional guest experiences. As a concierge professional in a luxury residential high-rise, you will be the face of the building, responsible for greeting and assisting residents and visitors with unparalleled hospitality. This position requires individuals who are passionate about service, capable of anticipating resident needs, and adept at handling a variety of requests from scheduling transportation to managing local amenities. Stratton Amenities offers a stimulating work environment with competitive pay and exciting rewards based on performance and accomplishments. They provide both part-time and full-time shifts, allowing flexibility for candidates who wish to contribute their talents in a dynamic, fast-paced setting.

As a concierge, you will play a vital role in maintaining the smooth functioning of the residential community. Your duties will include monitoring security through cameras and patrols, managing package deliveries efficiently, and coordinating with vendors and service providers to ensure top-notch resident satisfaction. The ideal candidate must possess excellent communication skills, problem-solving abilities, and the capacity to make decisions calmly under pressure. A professional demeanor and appearance are essential, as you will represent the quality and standards associated with this upscale residential environment.

Stratton Amenities emphasizes not only customer service excellence but also values teamwork, organization, and a proactive approach. This role offers an exciting opportunity for those with at least two years of hospitality experience who seek to be part of a culture that values diversity and inclusion. Here, associates are encouraged to take pride and ownership in their positions and the property they serve, ensuring a hospitable atmosphere for everyone. This job promises a fulfilling and rewarding career path within the hospitality sector, particularly for individuals committed to creating memorable and positive experiences for high-end clientele.