Front Desk Clerk - The Cosmopolitan

North Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.90 - $1.00

Benefits

wellness incentive programs

company hotel discounts

Food and beverage discounts

Retail Discounts

entertainment discounts

free meals in employee dining room

Free parking

health and income protection benefits

professional and personal development programs

Community Volunteer Opportunities

Job Description

MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, renowned for its premier resorts, casinos, and entertainment venues across the world, including its flagship properties in Las Vegas, Nevada. Known for delivering unparalleled experiences through exceptional service, innovative entertainment, and luxurious accommodations, MGM Resorts is dedicated to creating memorable moments for its guests. With a strong commitment to diversity, inclusion, and employee development, MGM Resorts fosters a vibrant culture where employees are empowered to thrive and contribute to the company’s ongoing success. The company is a major employer in Las Vegas and the surrounding areas,... Show More

Job Requirements

High school diploma, GED or equivalent
Six or more months of relevant cash handling experience
One or more years of relevant face-to-face guest service experience
Ability to work varied shifts including weekends and holidays
Must be able to handle cash and perform transaction balancing
Effective communication skills
Ability to maintain guest confidentiality and security
Basic computer literacy and reservation system knowledge

Job Qualifications

High school diploma, GED or equivalent
Minimum 6 months of prior cash handling experience
At least 1 year of relevant face-to-face guest service experience
Strong communication and interpersonal skills
Ability to work varied shifts including weekends and holidays
Basic computer skills and proficiency in reservation software
Customer-focused attitude with problem-solving abilities

Job Duties

Welcome guests to the property and MGM Resorts family by providing memorable service and anticipating guest needs
Deliver a seamless and professional experience managing property arrivals, departures, walk-ins, and all guest check-ins and check-outs
Enhance guest experience through offering upgraded accommodations and promoting M life enrollment and benefits
Partner with Housekeeping and other departments to meet guest expectations and special requests
Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions responsibly and balance cash transactions according to property procedures
Control and issue keys while promoting security, privacy, and confidentiality
Provide a relaxing and hassle-free experience from start to finish

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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