Front Desk Clerk, Tenaya Lodge at Yosemite

Delaware North Parks and Resorts is a prestigious hospitality company operating worldwide, renowned for its commitment to delivering exceptional guest experiences across various venues including sports arenas, national parks, casinos, and hotels. The company is family-owned with more than 100 years of legacy, emphasizing a culture that values people and fosters career growth. Delaware North stands out as a global leader in hospitality, offering diverse opportunities that allow employees to thrive in dynamic environments. Their focus on creating great times in great places has made them a respected employer in the industry, known for its diversity and inclusive work environment that welcomes candidates irrespective of race, color, religion, gender, or other protected characteristics.

Tenaya Lodge at Yosemite, nestled just outside the southern entrance of Yosemite National Park in Fish Camp, California, is an integral part of Delaware North's Parks and Resorts division. This 4-diamond mountain resort is surrounded by majestic granite peaks and lush trees, offering guests a unique blend of luxury accommodation and immersion in the outdoors. The resort caters to outdoor enthusiasts with its access to activities like hiking, fishing, biking, rock climbing, camping, and horseback riding, providing a year-round playground unlike any other. In addition to a traditional lodge experience, Tenaya Lodge also includes Waybound, a collection of modern cabins and cottages designed for guests seeking privacy while enjoying resort amenities. The resort prides itself on a hospitality experience that is shaped by the breathtaking nature surrounding it and the passionate, guest-focused team serving at the heart of it all.

The role of Front Desk Clerk at Tenaya Lodge offers both full-time and part-time positions which are ideal for individuals who are outgoing, friendly, and excel at customer service. The starting pay range appeals to candidates seeking competitive wages between $19.00 and $20.00 per hour, with a variety of benefits that demonstrate the company’s commitment to employee well-being and professional development. Front Desk Clerks are crucial ambassadors of the resort, responsible for creating a positive first impression by warmly welcoming guests, registering them efficiently, and ensuring smooth check-in and check-out procedures. This position demands excellent interpersonal communication skills, proficiency with registration software, and an ability to multitask in a fast-paced environment.

Front Desk Clerks must also be adept at resolving guest concerns promptly, coordinating with housekeeping and other departments to enhance the guest experience, and managing accurate financial transactions. The role offers exposure to various aspects of hotel operations, cultivating skills that can lead to internal mobility and professional growth within Delaware North’s vast network.

Employees at Tenaya Lodge enjoy working in a vibrant, nature-infused setting that rewards their efforts not only with a competitive salary but also with an extensive benefits package. This includes comprehensive health, dental, and vision insurance; a 401(k) plan with company match; paid vacation and holidays; paid parental leave; tuition or professional certification reimbursements; and additional perks such as commuter bonuses, weekly pay, free meals during shifts, employee discounts, and access to recreational equipment. The work schedule includes days, evenings, holidays, weekends, and overtime as required, providing some flexibility to meet the operational needs of a busy resort.

Working at Tenaya Lodge means being part of a dedicated team that values professionalism, guest satisfaction, and a strong connection to the natural environment. It also means joining Delaware North, a global hospitality company that supports career development and internal mobility opportunities across its numerous venues nationwide. For anyone enthusiastic about hospitality and the outdoors, and who takes pride in delivering memorable guest experiences, the Front Desk Clerk position at Tenaya Lodge represents an excellent career opportunity to grow and thrive in an inspiring and supportive work environment.