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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional Development
Job Description
Caesars Entertainment is a world-renowned entertainment company known for its exceptional hospitality and immersive experiences across its network of resorts and casinos. With a strong commitment to creating extraordinary moments, Caesars operates many iconic properties, including Circus Circus in Reno, Nevada. The company prides itself on providing a fun and inclusive environment for both guests and employees, guided by their core mission to "Create the Extraordinary." Caesars Entertainment embraces values such as teamwork, service excellence, and innovation, making it a leader in the hospitality and gaming industry. Their corporate social responsibility, known as People Planet Play, underscores their dedication to... Show More
Job Requirements
- High school diploma or equivalent
- excellent communication skills in English
- above average mathematical skills
- typing speed of 35 wpm
- proficient in PC skills including Word and Excel
- ability to comply with all company and departmental rules, regulations, policies and procedures
- ability to establish and maintain effective working relationships with staff and guests
- ability to work in an office environment
- ability to work in hot, cold, noisy, smoky, dimly lit or brightly illuminated areas
- ability to interact with staff and guests
- ability to move freely
- ability to sit and stand constantly
- ability to use telephone
- frequent use of office equipment such as computer, fax, calculator, multi-line phone system
- ability to reach up to 24 inches
- ability to distinguish letters, numbers, and symbols
- hand/eye coordination and normal vision range with absence of color blindness
Job Qualifications
- Excellent communication skills in English
- above average mathematical skills
- typing speed of 35 wpm
- proficient in PC skills including Word and Excel
- ability to comply with all company rules and regulations
- ability to establish effective working relationships with staff and guests
- high school diploma or equivalent
Job Duties
- Runs referral/denial reports
- leaves messages at appropriate rooms
- distributes a list of the rooms with outstanding balances to the manager on duty
- answers incoming calls within three rings and performs callbacks
- responsible for non-zero reports
- applies guest charges or comps to reservations and follows up with hosts to ensure guest services
- responsible for mail and fax distribution to the department
- completes all applicable credit card authorizations
- adheres to payment card industry data security standards
- handles all billing disputes for guests and businesses
- works with sales and group sales to handle billing inquiries
- acts as a role model to other team members
- exemplifies core values and DEI culture
- performs other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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