You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a renowned hospitality company known for its dedication to creating memorable vacation experiences for guests. With a strong presence in the vacation ownership industry, Hilton Grand Vacations offers upscale resort accommodations along with exceptional customer service. The company emphasizes putting people first, recognizing that its team members are the heart of its success. Located in prime vacation destinations, Hilton Grand Vacations properties are designed to offer comfort, luxury, and convenience, making guests feel at home while they enjoy premium amenities and services. The Flamingo Property in Las Vegas, NV, is one such location, situated at the... Show More
Job Requirements
- High school diploma or equivalent
- Minimum six months of customer service experience
- Proficiency in English language
- Strong interpersonal and communication skills
- Ability to work flexible shifts and cover short-notice schedule changes
- Capability to multitask and prioritize duties
- Ability to stand and walk for an 8-hour shift with or without accommodations
Job Qualifications
- Proficient English language and interpersonal skills with the ability to communicate both verbally and in writing
- Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands
- Ability to multi-task responsibilities and prioritize duties
- Ability to work a full shift (8 hours) walking and standing with or without reasonable accommodations
- Minimum six months customer service experience
- Previous front desk or guest services agent experience is an advantage
- Experience with credit card transactions is beneficial
- Previous resort hospitality or related industry experience is a plus
Job Duties
- Check in and out owners and guests
- Greeting guests and providing them with superb customer service
- Respond to guests’ requests
- Assist guests with reservations or changes
- Generate invoices and collect payments
- Maintain safety deposit boxes
- Receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel
- Work as a team with co-workers to complete check lists and daily duties
- Prepare and consistently restock the front desk with supplies
- Ensure the front desk is neat, presentable, and equipped with all necessary supplies such as pens, forms, and paper
- Answer all guest questions and incoming calls
- Redirect phone calls to the appropriate department and take down messages
- Distribute and receive office correspondence
- Schedule appointments and meetings
- Manage room relocation
- Handle emergency situations
- Assist guests with disabilities
- Train and support night audit duties as needed
- Perform other duties as requested by your leader
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: