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Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Dental Insurance
Paid holidays
Vision Insurance
Job Description
This job opening is with a hospitality-focused property that prides itself on delivering AAA 4 Diamond service to its guests. Known for its commitment to excellence and guest satisfaction, this esteemed hotel or resort offers a premium level of accommodation and services to travelers from around the world. The property has built a reputation for luxury, comfort, and impeccable customer service, making it a preferred destination for business and leisure travelers alike. As a notable establishment in the hospitality industry, the company emphasizes professionalism, attention to detail, and personalized guest experiences to ensure every visitor enjoys their stay and returns... Show More
Job Requirements
- High school diploma or GED preferred
- 1 -2 years’ front desk experience preferred
- 1 -2 years’ customer service experience preferred
- knowledge using keyboards, phones, and basic office equipment including a fax machine, copier, and printer is preferred
- lodging management system (LMS) experience preferred
- experience in handling cash, credit cards and traveler’s checks preferred
- bilingual (Spanish) preferred
Job Qualifications
- Bilingual (Spanish) preferred
- excellent customer service skills required
- knowledge using keyboards, phones, and basic office equipment including a fax machine, copier, and printer is preferred
- 1 -2 years’ front desk experience preferred
- 1 -2 years’ customer service experience preferred
- lodging management system (LMS) experience preferred
- experience in handling cash, credit cards and traveler’s checks preferred
- high school diploma or GED preferred
Job Duties
- Welcome guests to the property and provides AAA 4 Diamond service
- check guests in and out of the hotel
- settle guest’s accounts, bills, and collect correct methods of payments
- answer basic property questions and provide information regarding rooms, restaurants, and entertainment for the guests
- answer multi-line phone system for guests and provide assistance when necessary
- perform all duties deemed necessary for the success of the department
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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