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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $30.15
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
recognition programs
Job Description
Irvine Marriott, located at 18000 Von Karman Ave, Irvine, California, is a premier hotel facility that offers guests a blend of comfort, luxury, and impeccable service. This full-service hotel caters to both business and leisure travelers, boasting modern amenities, stylish accommodations, and a prime location in the heart of Irvine. The hotel is part of Marriott International, a global hospitality leader known for its commitment to quality and exceptional guest experiences. Marriott International is a company celebrated for its inclusivity, diversity, and dedication to fostering a positive work environment for its associates. The hotel industry demands professionals who can deliver... Show More
Job Requirements
- High school diploma or GED equivalent
- ability to stand or walk for extended periods
- ability to lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance
- ability to follow company safety and security policies
- ability to maintain confidentiality of proprietary information
- strong interpersonal and communication skills
- availability for evening shifts
- commitment to high standards of guest service and company policies
Job Qualifications
- High school diploma or GED equivalent
- no prior related work experience required
- no supervisory experience required
- excellent communication skills
- ability to stand or walk for extended periods
- ability to perform light physical tasks such as lifting objects up to 10 pounds
- professional and clean personal appearance
- familiarity with basic computer systems for reporting and cashier functions
Job Duties
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys
- process all payment types including room charges, cash, checks, debit, or credit
- process guest check-outs and resolve any late or disputed charges
- answer, record, and process all guest calls, messages, requests, questions, or concerns
- coordinate with housekeeping to track room readiness for check-in
- communicate parking procedures to guests and dispatch bell or valet staff as needed
- run daily reports including arrivals and departures, identify special requests, complete cashier and closing reports, and balance receipts according to accounting specifications
Job Criteria
Experience
No experience required
Job Location
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