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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Located in the heart of the vibrant Las Vegas Strip, Hilton Grand Vacations offers a premier resort experience with 829 beautifully appointed rooms designed to provide unparalleled comfort and relaxation for owners and guests alike. This renowned resort is a sanctuary where guests can unwind after a day immersed in the lively entertainment and attractions of Las Vegas. Complementing the exhilarating surroundings, the property boasts luxurious amenities including a rooftop pool, a state-of-the-art fitness center, and a full-service spa, all aimed at enhancing the guest experience and ensuring their stay is nothing short of exceptional. Hilton Grand Vacations is committed... Show More
Job Requirements
- Proficient English language
- Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands
- 6 months customer service experience
- Open and flexible availability, including weekends and holidays
Job Qualifications
- Proficient English language
- Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands
- 6 months customer service experience
- Open and flexible availability, including weekends and holidays
- Preferred but not required: front desk/guest services agent experience
- Preferred but not required: credit card transactions knowledge
- Preferred but not required: resort hospitality or related industry experience
Job Duties
- Greets guests and owners on arrival
- Check in/out guests
- Generates folio and collects payments
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information
- Answering phones and directing calls
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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