Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Salary
Rate:
Range $40,690.77 - $45,530.53
Work Schedule
Standard Hours
Benefits
Day One Benefits
Recognition Programs and Rewards
Competitive hourly base pay
travel discounts program
401(k) program with company match
paid vacation days
paid sick days
Employee Stock Purchase Program
tuition reimbursement programs
Learning and advancement opportunities
Job Description
BXG The Blake is a prestigious historic hotel located in the heart of Chicago's Printer's Row neighborhood. With 161 rooms, this iconic property has garnered acclaim for its exceptional guest service and rich heritage. Recognized as the number 58 hotel on Yelp's "Top 100 Places to Stay" list, The Blake embodies a refined hospitality mindset, blending classic charm with modern comfort to deliver memorable guest experiences. The hotel is part of Hilton Grand Vacations, a company committed to creating extraordinary travel experiences and fostering a workplace culture focused on growth and positivity. Hilton Grand Vacations is known for its people-first... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Ability to communicate effectively in English
- Ability to handle cash transactions accurately
- Strong multitasking abilities
- Adaptability to shift changes and short notice coverage
- Professional and courteous demeanor
Job Qualifications
- Prior customer service and cash handling experience preferred
- High school graduate or equivalent experience
- A professional demeanor
- Proficient English language skills, both verbally and in writing
- Ability to multi-task responsibilities and prioritize
- Flexibility to adapt to schedule changes and cover shifts on short notice
- Previous front desk clerk experience preferred
- Cash handling experience preferred
Job Duties
- Check in and out owners and guests
- Respond to guests requests
- Assist guests with reservations or changes
- Generate invoices and collect payments
- Maintain safety deposit boxes
- Receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel
- Work as a team with co-workers to complete checklists and daily duties
- Prepare and consistently restock the front desk with supplies
- Perform other duties as requested by leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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