Front Desk Clerk

Hyatt Regency Portland is a premier full-service hotel located in Portland, Oregon, renowned for its exceptional hospitality, spacious accommodations, and extensive meeting spaces. The hotel features over 600 guest rooms, 16 suites, and more than 39,000 square feet of meeting facilities, making it a favored destination for both business and leisure travelers. Conveniently adjacent to the Oregon Convention Center, Hyatt Regency Portland offers guests easy access to one of the largest convention venues in the Pacific Northwest. The hotel also boasts a variety of dining options including Bridgetown for breakfast, The Market for fresh coffee and pastries, and Spoke & Fork Bar for drinks, alongside amenities such as a 24-hour StayFit Gym and scenic running routes along the Willamette River. Known for its commitment to guest satisfaction, Hyatt Regency Portland consistently delivers a high standard of personalized service facilitated by a friendly and attentive staff. The Hyatt brand holds an esteemed reputation as a workplace, recognized multiple times on Fortune’s list of 100 Best Companies to Work For and celebrated for its inclusive and supportive work environment. The company is committed to diversity and equal employment opportunities, welcoming candidates from all backgrounds to contribute to its legacy of excellence.

We are currently seeking a dedicated Front Desk Clerk to join our Front Office team at Hyatt Regency Portland. This is an exciting hourly position offering $23.00 per hour, ideal for individuals who enjoy engaging directly with guests and providing outstanding customer service. The Front Desk Clerk serves as the primary point of contact for guests, responsible for managing check-ins and check-outs efficiently, handling reservations, payments, and guest inquiries with professionalism and courtesy. Candidates should be prepared to handle a fast-paced environment with multiple priorities, including assisting guests with luggage, coordinating concierge services such as dining and entertainment recommendations, and resolving any issues that arise during a guest’s stay. The role requires excellent communication skills, proficiency with hotel management software, and the ability to collaborate effectively with other hotel departments to ensure a seamless guest experience. In addition to daily operational duties, the Front Desk Clerk plays a vital role in creating an inviting and positive atmosphere that reflects the values and standards of the Hyatt brand. Employees at Hyatt Regency Portland enjoy a range of benefits including health insurance, paid vacation, sick and holiday leave, a 401K plan with matching contributions, employee stock purchase options, wellbeing programs, and tuition reimbursement, among others. If you are driven by hospitality and excited to contribute to a prestigious hotel that values its people, this opportunity at Hyatt Regency Portland is the perfect fit.