Front Desk Clerk

Federal Way, WA, USA|Onsite

Job Overview

Employment Type

Temporary

Part-time

Compensation

Hourly

Range $18.00 - $20.00

Work Schedule

Flexible

Weekend Shifts

Benefits

temporary position

Part time position

Flexible Hours

evening shifts

weekend shifts

Job Description

The Federal Way Community Center, a prominent community facility located in Federal Way, Washington, is dedicated to providing recreational, cultural, and social services to residents of the area. This center serves as a hub where people of all ages can participate in a variety of programs and activities designed to foster community engagement and promote healthy lifestyles. The center offers memberships, guest passes, and a host of events that cater to diverse interests, making it an essential asset for the community it serves. As part of the city's commitment to public service and community development, the Federal Way Community Center continually seeks dedicated individuals who are passionate about contributing to their community in meaningful ways.

This temporary, part-time position at the Federal Way Community Center plays a crucial role in supporting the center's daily operations and enhancing the experience of its patrons. Working under the supervision of the Member Services Supervisor, the individual will perform a variety of customer service, clerical, and typing duties that require above-average difficulty and attention to detail. The role demands excellent interpersonal skills as it involves interacting directly with community members, answering inquiries, providing assistance, and facilitating registrations for various programs and activities. This role is ideal for someone looking to gain valuable experience in a dynamic, community-centered environment with flexible working hours during evenings and weekends. Although this position is temporary and part-time, typically requiring 15-20 hours per week, it offers the opportunity to be part of a team dedicated to improving community services and fostering positive public interactions. The position is not eligible for benefits, emphasizing its temporary and part-time nature. Candidates interested in applying are required to submit a resume and cover letter online and should be prepared for a background check according to state regulations. Overall, this role is vital in ensuring smooth operational flow at the Federal Way Community Center while providing exceptional service to the public.

Job Requirements

Graduation from high school or equivalent
One year office clerical experience including some public contact
Some positions may require a valid Washington State driver's license
Current First Aid and Adult CPR cards required or ability to obtain within six months from date of hire

Job Qualifications

Graduation from high school or equivalent
One year office clerical experience including some public contact
Ability to deliver excellent customer service, both in person and on the telephone
Demonstrated tact, patience and courtesy when enforcing policies and interacting with the public
Ability to perform clerical duties of average difficulty
Proven ability to receive monies and make change accurately
Competency in operating a computer terminal to enter data, maintain records and generate reports
Proficient in operating office equipment such as typewriters, shredders, fax machines, calculators and copiers
Ability to quickly and accurately perform basic arithmetic operations
Strong communication skills with correct English grammar, spelling, punctuation and vocabulary
Ability to establish and maintain cooperative and effective working relationships with others
Physical ability to perform essential job functions
Demonstrated ability to positively and effectively interact with diverse individuals to accomplish a common goal

Job Duties

Perform a variety of customer service and clerical duties in a fast paced environment such as answering phones, assisting patrons in the community center attending programs or activities, selling community center memberships and guest passes, taking registrations for recreation and cultural services programs, posting records, making arithmetic computations and compiling and recording information from clearly indicated sources
Receive and receipt monies daily, assist in preparation of the daily deposit
Type correspondence, memoranda, reports, requisitions, forms and other documents
proofread and edit written materials as required
operate computer to enter data and generate letters, records and reports
Provide information and assistance to callers
take messages or refer calls or visitors to appropriate personnel
receive, sort and distribute incoming mail
Provide information and services to other City departments and personnel, various outside agencies and organizations and the general public
Assist supervisor, department personnel and other clerical staff as required
Operate standard office equipment and machinery such as computers, typewriters, shredders, fax machines, calculators and copiers
Process forms, applications, requisitions and other materials according to established procedures
Order and maintain adequate stocks of office supplies as assigned