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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Flexible
Benefits
recognition programs
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Travel Discounts
Employee assistance program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a renowned leader in the hospitality industry, specializing in providing exceptional vacation experiences through its upscale resort properties and vacation ownership opportunities. With a strong commitment to quality and customer satisfaction, Hilton Grand Vacations aims to create memorable getaways for its guests by offering high-standard accommodations, excellent service, and a welcoming atmosphere. The company is recognized not only for its luxurious resorts but also for its supportive and people-first work culture that values diversity, inclusion, and employee growth. Hilton Grand Vacations has consistently earned accolades such as being named to Newsweek’s Top 100 Most Loved Workplaces... Show More
Job Requirements
- Prior customer service experience
- professional demeanor
- proficient in the English language both verbally and in writing
- ability to multi-task responsibilities and prioritize
- flexibility to adapt to schedule changes and cover shifts on short notice
- anticipates customer needs and thinks about how work impacts customers
- builds confidence in self and others with honest and diligent interactions
Job Qualifications
- Prior customer service experience
- professional demeanor
- proficient in the English language both verbally and in writing
- ability to multi-task responsibilities and prioritize
- flexibility to adapt to schedule changes and cover shifts on short notice
- anticipates customer needs and thinks about how work impacts customers
- builds confidence in self and others with honest and diligent interactions
- previous front desk clerk experience preferred
- cash handling experience preferred
Job Duties
- Check in and out owners and guests
- respond to guests' requests
- assist guests with reservations or changes
- generate invoices and collect payments
- maintain safety deposit boxes
- receive housekeeping and maintenance requests or work orders and contact accurate departmental personnel
- work as a team with co-workers to complete checklists and daily duties
- prepare and consistently restock the front desk with supplies
- perform other duties as requested by leaders
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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