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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Employee Discounts
Training and Development
Culture of diversity and inclusion
Job Description
Marriott St. Louis Grand is a distinguished hotel located in the heart of Saint Louis, Missouri, offering guests a premium hospitality experience. As part of Marriott International, one of the world’s leading hospitality companies, this hotel embodies the brand’s commitment to excellence, comfort, and unforgettable service. Marriott International is renowned for its dedication to diversity, inclusion, and creating welcoming environments both for guests and employees. Marriott St. Louis Grand continues this tradition, providing employment opportunities that promote growth, respect, safety, and a culture of collaboration.
The role offered at Marriott St. Louis Grand is a full-time, non-management position... Show More
The role offered at Marriott St. Louis Grand is a full-time, non-management position... Show More
Job Requirements
- High school diploma or equivalent
- Prior hotel experience preferred but not required
- Ability to work full-time evening shifts
- Good communication skills
- Ability to handle cash and payment processing
- Ability to lift or move objects up to 10 pounds
- Professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- Strong customer service skills
- Effective communication skills in Spanish and English
- Ability to handle monetary transactions accurately
- Familiarity with hotel front desk operations preferred but not required
- Ability to work well in a team environment
- Ability to stand, sit or walk for extended periods
- Basic computer skills
Job Duties
- Process guest check-ins by confirming reservations, assign rooms and activate room keys
- Handle payment transactions including cash, checks, debit and credit cards
- Process guest folios including disputed charges and late check-out fees
- Attend to guest inquiries, requests, and complaints through phone or in-person
- Coordinate with housekeeping to ensure rooms are ready for guest arrivals
- Provide guests and visitors with information and directions regarding hotel services and local points of interest
- Prepare and review daily reports on arrivals, departures, special requests, and cashier reconciliations
Job Criteria
Experience
No experience required
Job Location
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