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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $28.18
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and development opportunities
Employee assistance program
Job Description
Marriott International is a globally recognized hospitality company operating a broad portfolio of hotels and lodging facilities. Known for its commitment to quality and exceptional service, Marriott International is a leading name in the hotel industry. This specific opportunity is with the Oakland Marriott City Center, situated at 1001 Broadway, Oakland, California. This full-time, non-management position offers an hourly wage of $28.18. The Oakland Marriott City Center is part of a global network of Marriott hotels that strive to deliver incredible guest experiences by harmonizing modern efficiency with warm, personalized hospitality. Marriott hotels pride themselves on fostering an inclusive work... Show More
Job Requirements
- High school diploma or equivalent
- Ability to handle cash and perform banking tasks accurately
- Ability to communicate clearly and professionally
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Willingness to follow safety and security procedures
- Availability to work full-time
- No supervisory experience required
Job Qualifications
- High school diploma or G.E.D. equivalent
- No prior related work experience required
- Strong communication skills
- Ability to work professionally in a team environment
- Basic computer skills
- Commitment to customer service excellence
- Ability to follow company policies and procedures
Job Duties
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process all guest check-outs including resolving any late and disputed charges
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Coordinate with housekeeping to track readiness of rooms for check-in
- Communicate parking procedures to guests and dispatch bell staff or valet staff as needed
- Run daily reports on arrivals and departures, identify special requests, check reports for accuracy, and complete cashier and closing reports
Job Criteria
Experience
No experience required
Job Location
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